Slot Attendant

CLIFF CASTLE CASINO HOTEL•Camp Verde, AZ
•$9 - $0•Onsite

About The Position

The Slot Attendant monitors assigned areas of the gaming floor, verifies and pays jackpots, redeems TITO tickets, and makes change for guests. The role includes completing tax forms, monitoring and helping keep the gaming floor clean, assessing machine problems, and performing minor slot-machine repairs and maintenance. The attendant also assists other departments with guest service, including serving non-alcoholic beverages, and ensures compliance with gaming regulations and ordinances. The position is responsible for safeguarding and balancing an assigned bank impress and may include other duties as assigned. This role requires working where smoking is permitted, with exposure to smoke while performing job duties. Applicants must be at least 18 years old and available for all shifts, including weekends and holidays. They must be eligible to work in the U.S. and pass a drug test and background check for an Arizona Gaming License. The role calls for a commitment to exceptional guest service in a welcoming, friendly, and professional environment, including attentive, personalized service and prompt responses and resolution.

Requirements

  • Be at least 18 years old.
  • Be available for all shifts, including weekends and holidays.
  • Be eligible to work in the United States.
  • Pass a drug test and background check for an Arizona Gaming License.
  • Adhere to Cliff Castle Casino Hotel policies and procedures.
  • Work effectively in a fast-paced environment.
  • Have computer knowledge to perform assigned tasks using the Oasis Casino Management System and KAI Management System.
  • Pass a basic math test and be able to convert credit values to monetary values.
  • Be comfortable working in an environment where smoking is permitted and being exposed to smoke while performing job duties.
  • Be committed to exceptional guest service, including attentive, personalized service and prompt responses and resolution.

Nice To Haves

  • High school diploma preferred.
  • Internship, apprenticeship, or coordinated work-study opportunities may be available in lieu of formal education and work experience requirements for enrolled members of the Yavapai-Apache Nation.

Responsibilities

  • Perform hand pays, TITO redemptions, and make change for guests.
  • Complete tax forms properly.
  • Monitor gaming-floor areas and help keep them clean and clear of debris.
  • Assess machine problems and perform minor repairs and maintenance.
  • Assist other departments with guest service, including serving non-alcoholic beverages.
  • Ensure compliance with gaming regulations and ordinances.
  • Safeguard and balance the assigned bank impress.
  • Perform other duties as assigned.
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