Slot Attendant (Part Time) (37578)

Agua Caliente Casinos•Cathedral City, CA

About The Position

Responsible for minor maintenance of slot machines and for managing an assigned pouch bank during the shift to make change for guests and process small handpays. The Slot Attendant provides excellent guest service and explains the various games available in the casino. The position requires adherence to the Anti-Money Laundering (AML) Program and its regulations, including Title 31 cash transactions, suspicious activity reporting, and customer identification requirements.

Requirements

  • High school diploma or GED.
  • Must pass a Slot Math test.
  • Must be able to communicate in English.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
  • Ability to stand, move, and work throughout the office area and properties, including walking up to one mile, climbing stairs, and sitting at a desk or workstation for the duration of the shift.
  • Ability to work in a smoke-filled environment.
  • Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds on an intermittent basis.
  • Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Nice To Haves

  • Gaming experience preferred.

Responsibilities

  • Manage an assigned pouch bank during the shift.
  • Accurately process slot jackpot payouts and handpays according to the approved system of internal controls.
  • Maintain a clean and orderly working environment.
  • Replenish slot machines with ticket paper as needed, following the approved system of internal controls.
  • Check slot machines for fraudulent activity.
  • Process slot jackpots according to the approved system of internal controls.
  • Retrieve cash or tickets stuck in slot machines.
  • Generate manual slot and handpay tickets.
  • Provide excellent service to guests and explain casino games.
  • Adhere to all aspects of the AML Program and applicable regulations.
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