Sleep Expert - Sales (National Interview Day - Nov. 12)

Mattress Firm•West Hills, CA
•Onsite

About The Position

The Sleep Expert elevates the in-store customer experience by serving as a trusted sleep authority and offering best-in-class products. The role uses Mattress Firm selling programs and digital tools to support a seamless omnichannel experience and create an engaging environment centered on customers. Sleep Experts help customers find appropriate mattresses and improve their sleep while driving individual sales performance and key performance indicators. This role includes competitive pay of $60,000 to $75,000 per year, depending on qualifications and experience. Additional bonus opportunities may be available for eligible leadership and individual-contributor roles at the Company's discretion. Applicants must have legal authorization to work in the United States without sponsorship and provide proof of work eligibility. The posting advertises an in-person National Interview Day on November 12, 2026, at the listed Granada Hills, California location; applications are accepted until November 13, 2026.

Requirements

  • Legal authorization to work in the United States without the need for sponsorship.
  • Proof of eligibility to work in the United States.
  • Ability to lift, push, or pull 50 or more pounds.

Responsibilities

  • Cultivate strong customer relationships and create an environment where the customer is at the center.
  • Provide customers with technical and product knowledge and serve as a subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchases, including resolving customer issues and sending delivery reminders.
  • Maintain awareness of competitors, their advertisements, and the services they offer.
  • Use social media to positively impact brand awareness and increase sales.
  • Use Mattress Firm selling programs and digital tools to create a compelling in-store experience and support a seamless omnichannel experience.
  • Lift, push, or pull 50 or more pounds.

Benefits

  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Additional bonus opportunities may be available for eligible leadership and individual-contributor roles at the Company's discretion.
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