Sleep Expert - Sales (National Interview Day - Nov. 12)
About The Position
The Sleep Expert elevates the in-store customer experience by serving as a trusted sleep authority and recommending best-in-class products. The role executes Mattress Firm selling programs using digital tools and supports a seamless omnichannel experience that keeps customers at the center. Sleep Experts build customer relationships, provide product and technical knowledge, drive individual sales performance and key performance indicators, and support company values and initiatives. They maintain relationships before and after purchase, including resolving customer issues and sending delivery reminders. The role also includes keeping up with competitors and their offers and using social media to support brand awareness and sales. Mattress Firm describes this as a retail role with uncapped commission opportunities. Compensation is listed as $56,000–$68,000, depending on qualifications and experience; eligible roles may also have discretionary bonus opportunities. The posting advertises career growth, on-the-job training and development, and employee benefits. The posting announces an in-person National Interview Day on Thursday, November 12, 2026, from 10:00 a.m. to 6:00 p.m. EST, at 7131 North Point Parkway, Suite 319, Alpharetta, GA 30022. Applications are accepted until November 13, 2026.
Requirements
- Be legally authorized to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
- Ability to lift, push, or pull more than 50 pounds.
Responsibilities
- Create an in-store environment that puts the customer at the center and cultivate strong customer relationships.
- Provide customers with technical and product knowledge and serve as a subject matter expert.
- Execute Mattress Firm selling programs using digital tools and support a seamless omnichannel experience.
- Drive individual sales performance and key performance indicators while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders.
- Maintain awareness of competitors, their advertisements, and services.
- Use social media to positively impact brand awareness and increase sales.
- Lift, push, or pull more than 50 pounds.
Benefits
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- On-demand pay
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
- Career growth opportunities through on-the-job training and development programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
