Sleep Expert - Sales (National Interview Day - Nov. 12)

Mattress Firm • Mountain View, CA

3d

About The Position

The Sleep Expert elevates the in-store customer experience by serving as a trusted sleep authority and offering best-in-class products. The role uses Mattress Firm selling programs and digital tools to support a seamless omnichannel experience and create an engaging, customer-centered environment. Sleep Experts build customer relationships, provide product and technical knowledge, drive individual sales performance, and support company values and initiatives. They also maintain customer relationships after purchase, monitor competitors, and use social media to support brand awareness and sales. The position requires lifting, pushing, or pulling 50 pounds or more.

The posting advertises a National Interview Day on Thursday, November 12, 2026, from 10:00 a.m. to 6:00 p.m. PST at 804 East El Camino Real, Mountain View, CA 94040. Applications are accepted until November 13, 2026. Compensation is listed as $60,000 to $73,000 per year, depending on qualifications and experience; eligible roles may also have discretionary bonus opportunities.

Requirements

• Legal authorization to work in the United States without sponsorship; proof of work eligibility is required.
• Ability to lift, push, or pull 50 pounds or more.

Responsibilities

• Create a customer-centered environment and cultivate strong customer relationships.
• Provide customers with technical and product knowledge and serve as a subject matter expert.
• Drive individual sales performance and key performance indicators while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders.
• Maintain awareness of competitors, their advertisements, and services.
• Use social media to positively affect brand awareness and increase sales.
• Use Mattress Firm selling programs and digital tools to support a seamless omnichannel customer experience.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed