Skin Care Consultant

Ulta Beauty, Inc.•Town of Brookhaven, NY
•Onsite

About The Position

The Skin Care Consultant (SCC) maximizes sales in the skin care category by engaging guests to understand their individual needs, helping them select and purchase skin care merchandise, and maintaining store standards, including cleanliness and replenishment. The role supports the Experience Manager through a focus on performance, people, and process. It requires knowledge of skin needs, concerns, and functions; passion for the beauty industry; exceptional guest service; and the ability to learn and communicate product knowledge. The SCC contributes to retail and service sales, guest loyalty, shrink, and omnichannel goals, with a specific focus on skin care. They provide personalized service, conduct skin care analyses and product demonstrations, book appointments, support services and in-store events, and stay informed about industry trends and products. They also collaborate with store colleagues, participate in training, follow company policies and standards, maintain merchandise and store areas, support inventory and shipment activities, and protect company assets. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as attendance at brand-sponsored trainings. The role involves frequent movement throughout the store, standing, bending, reaching, pulling, pushing, twisting, and continuous lifting or moving of up to 10 pounds, along with continuous coordination and manipulation of objects. Ulta Beauty will engage in an interactive process to determine reasonable accommodations for associates with disabilities that affect essential job functions. The pay range is $18.00–$29.50 per hour. Exact pay depends on factors including education, qualifications, certifications, experience, level, shift, location, and business needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits. Ulta Beauty is an Equal Opportunity employer and considers qualified applicants consistent with applicable fair-chance laws.

Requirements

  • At least 1 year of relevant work experience, or an equivalent combination of education and relevant work experience.
  • Demonstrated competency in sales, products, and service.
  • Passion for skin care, solution-oriented products, and consultative selling.
  • Ability to build and maintain strong customer relationships.
  • Ability to work independently and as part of a team.
  • Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
  • Strong communication skills.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to attend brand-sponsored trainings.

Nice To Haves

  • High school diploma is preferred.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omnichannel sales, with a focus on skin care.
  • Greet and engage every guest, personalize service to their needs, and recommend complementary products or services.
  • Handle sales, refunds, and exchanges courteously.
  • Perform skin care analyses and product demonstrations to support sales and the guest experience.
  • Book appointments and support services and in-store events that deliver a strong guest experience and meet skin care sales goals.
  • Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Contribute to an inclusive environment for teammates, peers, and internal and external guests.
  • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Collaborate with managers and associates throughout the store to help grow the business.
  • Participate in ongoing training, including brand and category education.
  • Follow Ulta Beauty policies, procedures, standards, and dress code.
  • Keep assigned areas replenished, signed, and faced, and maintain testers according to hygiene standards.
  • Maintain cleanliness and operational standards throughout the salesfloor, restrooms, cashwrap, backroom, and break area.
  • Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company technology and best practices.
  • Protect company assets by following loss prevention practices and providing exceptional guest service.
  • Perform other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law.
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