Skin Care Consultant

Ulta Beauty, Inc.•Village of Massapequa Park, NY

5d•Onsite

About The Position

The Skin Care Consultant (SCC) maximizes sales in the skin care category by engaging guests to identify their individual needs, assisting with merchandise selection and purchases, and maintaining store standards such as cleanliness and replenishment. The role supports the Experience Manager through a focus on sales performance and in-store events, guest service and associate culture, and operating procedures and compliance. It requires knowledge of skin needs, concerns, and functions; enthusiasm for the beauty industry; exceptional guest service; and the ability to learn and communicate product knowledge. The SCC helps achieve store goals for retail and service sales, guest loyalty, shrink, and omni-channel sales, with a particular focus on skin care. They provide personalized recommendations, conduct skin care analyses and product demonstrations, support appointments and events, stay informed about industry trends and products, and participate in ongoing training. The role also involves maintaining merchandising, hygiene, cleanliness, and operational standards; processing shipments and inventory tasks; and following company policies and loss-prevention practices. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as attendance at brand-sponsored trainings. Working conditions include frequent movement around the store, standing, bending, reaching, pulling, pushing, and twisting; continuous lifting or moving of up to 10 pounds; and continuous coordination and manipulation of objects. Ulta Beauty will engage in an interactive process to determine reasonable accommodation when a disability prevents an associate from performing an essential function. The stated pay range is $18.00–$29.50 per hour, with exact pay based on factors including education, qualifications, certifications, experience, level, shift, location, and business needs. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

At least 1 year of relevant work experience, or an equivalent combination of education and relevant work experience.
Demonstrated competency in sales, products, and service.
Passion for skin care, solution-oriented products, and consultative selling.
Ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
Strong communication skills.
High school diploma is preferred.

Responsibilities

Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales, with a focus on skin care.
Greet and engage guests, personalize service to their needs, and recommend complementary products or services.
Handle sales, refunds, and exchanges courteously.
Perform skin care analyses and product demonstrations to support sales and the guest experience.
Book appointments and support services and in-store events.
Stay informed about industry trends, products, and services and learn their ingredients and benefits.
Maintain prompt, regular attendance.
Contribute to an inclusive environment for teammates, peers, and guests.
Share the benefits of the guest loyalty program, credit, and the Ulta Beauty app with guests.
Collaborate with store managers and associates to help grow the business.
Participate in ongoing brand and category education and professional development.
Follow company policies, procedures, standards, and dress code.
Keep the assigned work area replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
Maintain cleanliness and operational standards in the sales floor, restrooms, cashwrap, backroom, and break area.
Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and shipment processing using company technology and best practices.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.
Work a flexible schedule that includes days, evenings, weekends, and holidays.
Attend brand-sponsored trainings.