Skin Care Consultant

Ulta Beauty, Inc. • South Plainfield, NJ

3d

About The Position

The Skin Care Consultant (SCC) maximizes sales in the skin care category by engaging guests to understand their individual needs, helping them select and purchase skin care merchandise, and maintaining store standards for cleanliness and replenishment. The role supports the Experience Manager by focusing on sales and in-store events, guest service and associate culture, and operating procedures and compliance. It requires knowledge of skin needs, concerns, and functions, passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The SCC contributes to store sales, guest loyalty, and operational goals. They provide personalized recommendations, perform skin care analyses and product demonstrations, support services and events, and keep current with industry trends and products. They also collaborate with store teams, participate in training, maintain merchandise and store conditions, and follow company policies and loss-prevention practices.

The position requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as attendance at brand-sponsored trainings. Working conditions include frequent movement throughout the store and frequent standing, bending, reaching, pulling, pushing, and twisting. The role involves continuous lifting or moving of up to 10 pounds and continuous coordination and manipulation of objects.

Requirements

• One year of relevant work experience, or an equivalent combination of education and relevant work experience.
• Demonstrated competency in sales, products, and service.
• Passion for skin care, solution-oriented products, and consultative selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast-paced environment.
• Strong communication skills.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to attend brand-sponsored trainings.

Nice To Haves

• High school diploma.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales, with a focus on skin care.
• Greet and engage guests, personalize service to their needs, and recommend complementary products or services.
• Courteously handle sales, refunds, and exchanges.
• Perform skin care analyses and product demonstrations for guests.
• Book appointments and support services and in-store events that deliver a strong guest experience and meet skin care sales goals.
• Stay informed about industry trends, products, and services, and learn about their ingredients and benefits.
• Maintain prompt, regular attendance.
• Support an inclusive environment for teammates, peers, and guests.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests.
• Collaborate with managers and associates throughout the store to help grow the business.
• Participate in ongoing brand and category training.
• Follow Ulta Beauty policies, procedures, and standards, including the dress code.
• Keep the assigned work area replenished, signed, and faced, and maintain testers in accordance with hygiene standards.
• Maintain cleanliness and operational standards in the sales floor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and best practices.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED