Skills Trainer II (4038)

GOODWILL INDUSTRIES OF SOUTH FLORIDA INC•Miami, FL
•Onsite

About The Position

The Skills Trainer II works with individuals with intellectual or physical disabilities, providing frontline services that include guidance, training-site supervision, and direct classroom instruction. The role motivates and supervises participants to help them develop skills, creates and facilitates assigned curriculum, and monitors and documents participant progress. The trainer promotes an active, inclusive learning environment for people with diverse needs and develops effective training programs to support participants and employees.

Requirements

  • High school education level.
  • Good written English skills and the ability to read, write, and communicate effectively in English.
  • Ability to establish and maintain good working relationships with community partners.
  • Flexibility, multitasking, prioritization, and ability to work with minimal supervision; work-hour flexibility is required.
  • Exercise discretion and maintain confidentiality.
  • Valid driver’s license and access to a reliable vehicle.
  • Ability to use a computer and Microsoft Office, including Word and Excel; working knowledge of Word, Excel, and Outlook.
  • Ability to work independently, respond appropriately to supervision, and communicate and understand spoken information effectively.
  • Demonstrated responsibility, initiative, effort, commitment, teamwork, problem-solving, and attention to detail.
  • Effective classroom management and policy-enforcement skills.
  • Support for and value of diversity, equity, and inclusion.
  • Knowledge of adult learning principles and adult training methodologies.
  • Excellent organization, communication, and interpersonal skills.
  • Ability to apply basic arithmetic, fractions, percentages, ratios, and proportions to practical situations and present numerical data effectively.
  • Ability to plan and prioritize work, use time efficiently, meet work expectations, and complete assignments on time.
  • Ability to follow safety and security procedures and use equipment and materials properly.
  • Must successfully complete a Clearinghouse background check before employment, register with the Florida Clearinghouse, and consent to employer access to records; employment depends on a clear record and ongoing regulatory compliance.

Nice To Haves

  • Good interpersonal skills and adaptability to change.
  • Experience assessing transferable skills, aptitudes, abilities, needs, interests, employment readiness, and barriers to employment.
  • Previous experience in training, employee development, or a related field.
  • Experience creating and implementing training plans and materials for multiple departments and diverse learners.
  • Bilingual English/Spanish or English/Creole; Spanish or French-Creole is a plus but not required.

Responsibilities

  • Present information in varied formats and through techniques such as role-playing, simulations, team exercises, group discussions, videos, and lectures.
  • Develop and deliver training programs to help participants maintain and improve job skills and performance.
  • Work with management to create and enhance on-the-job training activities.
  • Coordinate with the Learning and Development Supervisor to obtain instructional materials.
  • Use the agency’s learning management system to deliver training and provide content feedback to the Learning and Development Supervisor.
  • Use the agency’s learning library to deliver learning and ensure content accuracy.
  • Develop and administer ongoing training for existing team members.
  • Seek current training methods and best practices for training participants.
  • Communicate with leadership and management to identify topics or areas needing additional instruction.
  • Analyze metrics to assess participant and employee performance after training.
  • Provide direct instruction in the soft skills participants need to obtain and retain employment.
  • Serve as the primary instructor for work evaluation, work adjustment, and community work adjustment training.
  • Adapt instruction to different functioning levels and the population’s training needs.
  • Provide feedback to specified team members about individual performance.
  • Conduct readiness workshops and provide one-on-one coaching to participants and enrolled job seekers.
  • Maintain detailed case records in accordance with funder and agency requirements.
  • Enter participant information promptly in the appropriate forms, databases, or reports and maintain confidentiality.
  • Follow agency policies and procedures, Commission on Accreditation of Rehabilitation Facilities standards, and referral-source requirements, including APD, Medwaiver, Qlarant, and DVR.
  • Follow safety procedures, correct safety issues when possible, and report safety deficiencies to the immediate supervisor.
  • Attend required meetings and perform other duties as assigned.
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