Skills Trainer II

GOODWILL SOUTH FLORIDA•Miami, FL
•Onsite

About The Position

The Skills Trainer II works with individuals with intellectual or physical disabilities, providing frontline guidance, training-site supervision, and direct classroom instruction. The role motivates and supervises participants to help them develop skills, creates and facilitates a preselected curriculum for assigned activity areas, and monitors and documents participant progress. The trainer promotes an active, inclusive learning environment for people with diverse needs and develops effective training programs to support participant and employee success. The position develops and delivers training for participants and employees, provides direct instruction in work evaluation, work adjustment, and community work adjustment, and adapts lessons for different functioning levels. It also conducts readiness workshops and one-on-one coaching, evaluates performance, communicates with leaders about training needs, and maintains confidential case records and related documentation in accordance with funder, agency, and regulatory requirements. The position is based at the Goodwill Main Plant in Miami, Florida, and is listed as full-time, day shift, with no travel.

Requirements

  • High school education level.
  • Must have good written English skills and be able to read, write, and communicate effectively in English.
  • Must have a valid driver’s license and access to a reliable vehicle.
  • Must be able to operate a computer and Microsoft Office software, including Word and Excel; working knowledge of Word, Excel, and Outlook is specified.
  • Must be able to establish and maintain good working relationships with community partners.
  • Must be flexible, able to multitask and prioritize duties with minimal supervision, and flexible in work hours.
  • Must exercise discretion and maintain confidentiality.
  • Must be able to listen to and understand spoken information and communicate information clearly to others.
  • Must demonstrate responsible behavior, initiative, effort, and commitment to completing assignments efficiently.
  • Must be able to work in teams, solve problems, and pay attention to detail.
  • Must have effective classroom management and policy enforcement skills.
  • Must know adult learning principles and adult training methodologies.
  • Must have effective problem-solving skills and be able to improvise, adapt, and overcome.
  • Must support and value diversity, equity, and inclusion.
  • Must follow safety procedures and corporate and Occupational Safety and Health policies and procedures.
  • Must successfully complete a Clearinghouse background check before employment, register with the FL Clearinghouse, and consent to employer access to records; employment depends on a clear record and ongoing regulatory compliance.
  • Must be able to meet the stated physical demands, with reasonable accommodations available where applicable.

Nice To Haves

  • Good interpersonal skills and adaptability to change.
  • Experience assessing transferable skills, aptitudes, abilities, needs, interests, employment readiness, and barriers to employment.
  • Previous experience in training, employee development, or a related field.
  • Experience creating and implementing training plans and materials for multiple departments and diverse learners.
  • Bilingual English/Spanish or English/Creole; Spanish or French-Creole is also described as a plus but not required.
  • Energetic team player who wants to make a positive community impact and create significant change.

Responsibilities

  • Present information using varied formats and methods, including role-playing, simulations, team exercises, group discussions, videos, and lectures.
  • Develop and deliver programs that help participants maintain and improve job skills and performance.
  • Work with management to create and enhance on-the-job training activities.
  • Coordinate with the Learning and Development Supervisor to obtain instructional materials.
  • Use the agency’s learning management system to deliver training and provide content feedback to the Learning and Development Supervisor.
  • Use the agency’s learning library to deliver learning and ensure content accuracy.
  • Develop and administer ongoing training for existing team members.
  • Seek current training methods and best practices for training participants.
  • Communicate with leadership and management to identify topics or areas needing additional instruction.
  • Analyze metrics to evaluate participant and employee performance after training.
  • Provide direct instruction in soft skills that participants need to obtain and retain employment.
  • Serve as the primary instructor for work evaluation, work adjustment, and community work adjustment training.
  • Adapt instruction to different functioning levels and the needs of the population being trained.
  • Provide feedback to designated team members about individual performance.
  • Conduct readiness workshops and provide one-on-one coaching to participants and enrolled job seekers.
  • Maintain detailed case records in accordance with funder and agency requirements.
  • Enter participant information promptly into the appropriate forms, databases, or reports, and maintain confidentiality.
  • Follow agency policies and procedures and Commission on Accreditation of Rehabilitation Facilities standards.
  • Comply with requirements from referral sources, including APD, Medwaiver, Qlarant, and DVR.
  • Follow safety procedures and correct safety issues when possible.
  • Attend required meetings and perform other duties as assigned.
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