Skills Coach/Technician - Case Manager

Bowen Health•Bluffton, IN

About The Position

The Skills Technician aids and supports parents who are unable to appropriately fulfill parenting and homemaking functions. The Technician assists families through advocating, teaching, demonstrating, monitoring, and role modeling new, appropriate skills toward self-sufficiency. The role may involve transporting patients to appointments and providing case management and skill-building services to an assigned caseload. Services may be provided at a Bowen Health location, in the community, or in patients’ homes. The caseload may consist of children/adolescents or adults, depending on location and need. Employees perform the primary duties and essential functions described in the posting, as well as related tasks as needed. Essential functions must be performed with or without reasonable accommodation. Bowen Health is an equal opportunity employer committed to an inclusive, diverse, and respectful workplace. The organization complies with applicable laws, including the ADA and OSHA regulations, and provides reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees. Bowen Health prohibits discrimination based on protected statuses and is dedicated to creating opportunities for employees to thrive while supporting its mission of compassionate care.

Requirements

An associate degree or 60 undergraduate credit hours; alternatively, a high school diploma or GED with at least four years of prior experience.
A valid driver’s license and active auto insurance coverage.
Satisfactory criminal and driving record background check results.
Must be at least 21 years of age.
Must be at least 25 years of age to operate a Bowen vehicle.
CPI (Crisis Prevention Intervention) certification must be obtained after hire and before providing direct patient care, and maintained throughout employment.
BLS (Basic Life Support) and First Aid certifications must be obtained after hire and before providing direct patient care, and maintained throughout employment.

Nice To Haves

Two years of experience in a mental health setting is preferred.

Responsibilities

Document patient progress notes.
Review and update patient intake demographic information for accuracy.
Coordinate homemaker services with the Case Manager as determined by the care coordination plan.
Instruct patients in appropriate homemaker services, including home cleanliness, personal hygiene, budgeting, and other activities of daily living.
Advocate, teach, demonstrate, monitor, and model appropriate housekeeping skills.
Advise families in private homes on problems such as cleanliness and household utilities.
Participate in evaluating the needs of individuals served and confer with the Case Manager to plan continuing or additional services.
Transport patients to and from appointments in surrounding counties while following speed limits and road signs.
Perform simple vehicle maintenance, including fueling, cleaning the interior and exterior, and taking the vehicle for oil changes.
Ensure patients follow bus procedures when traveling with them, including being safely seated and using seat belts.
Build natural support systems and promote greater patient independence.
Help patients learn and develop skills to improve functioning and independence.
Ensure patients are linked with other needed healthcare providers.
Ensure patients address goals important to them and/or their referral source.
Participate in medical appointments with the organization’s medical staff.
Ensure patients are making progress and are discharged at an appropriate time.
Transport patients as needed and appropriate to their care.
Complete clinical documentation accurately, record exact start and stop times, and submit documentation in a timely manner.
Perform other duties as assigned.