Skills Coach/Technician - Case Manager

Bowen Health•Kokomo, IN

About The Position

The Skills Technician aids and supports parents who are unable to appropriately fulfill parenting and homemaking functions. The Technician assists families through advocating, teaching, demonstrating, monitoring, and role modeling new, appropriate skills toward self-sufficiency. The role may include transporting patients to appointments and providing case management and skill-building services to an assigned caseload. Services may be provided at a Bowen Health location, in the community, or in patients’ homes. The caseload may consist of children/adolescents or adults depending on the location and need. The normal work routine involves minimal exposure to blood, body fluids, or tissues and minimal ergonomic risk for repetitive-motion impairment. The position may require a minimal amount of physical exertion, including bending, lifting, and twisting. Bowen Health provides reasonable accommodations for qualified individuals with disabilities and prioritizes employee safety.

Requirements

  • Associate degree or 60 undergraduate credit hours; alternatively, a high school diploma or GED with at least four years of prior experience.
  • Valid driver’s license and active auto insurance coverage.
  • Satisfactory criminal and driving record background checks.
  • At least 21 years of age.
  • At least 25 years of age to operate a Bowen vehicle.
  • Obtain and maintain current CPI (Crisis Prevention Intervention) certification after hire and before providing direct patient care.
  • Obtain and maintain current BLS (Basic Life Support) and First Aid certifications after hire and before providing direct patient care.

Nice To Haves

  • Two years of experience in a mental health setting preferred.

Responsibilities

  • Document patient progress notes.
  • Review and update patient intake demographic information for accuracy.
  • Coordinate homemaker services with the Case Manager as determined by the care coordination plan.
  • Instruct patients in appropriate homemaker services, including home cleanliness, personal hygiene, budgeting, and other activities of daily living.
  • Advocate, teach, demonstrate, monitor, and model appropriate housekeeping skills.
  • Advise families in private homes about problems such as cleanliness and household utilities.
  • Participate in evaluating the needs of individuals served and confer with the Case Manager to plan continuing or additional services.
  • Transport patients to and from appointments in surrounding counties while following speed limits and road signs.
  • Perform simple vehicle maintenance, including fueling, cleaning the exterior and interior, and taking the vehicle for oil changes.
  • Ensure patients follow bus procedures when traveling with them, including sitting safely and using seat belts.
  • Build natural support systems and promote greater patient independence.
  • Help patients learn and develop new skills to improve functioning and independence.
  • Ensure patients are linked with other needed healthcare providers.
  • Ensure patients are addressing goals important to them and/or their referral source.
  • Participate in medical appointments with the organization’s medical staff.
  • Ensure patients are making progress and are discharged at an appropriate time.
  • Transport patients as needed and appropriate to their care.
  • Complete clinical documentation accurately, including exact start and stop times, and submit it on time.
  • Perform other duties as assigned.
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