Skills Coach/Technician - Case Manager

Bowen Health•Decatur, IN

About The Position

The Skills Technician aids and supports parents who are unable to appropriately fulfill parenting and homemaking functions. The role helps families work toward self-sufficiency through advocacy, teaching, demonstrations, monitoring, and role modeling appropriate skills. The position may involve transporting patients to appointments and providing case management and skill-building services to an assigned caseload. Services may be delivered at a Bowen Health location, in the community, or in patients’ homes. The caseload may include children, adolescents, or adults, depending on location and need. The role requires accurate and timely clinical documentation, patient support and coordination with case managers and other healthcare providers, and transportation when appropriate. Employees must perform essential functions with or without reasonable accommodation. Bowen Health is an equal opportunity employer committed to an inclusive, diverse, and respectful workplace. It complies with applicable laws, including ADA and OSHA regulations, and provides reasonable accommodations for qualified individuals with disabilities.

Requirements

Associate degree or 60 undergraduate credit hours; alternatively, a high school diploma or GED with at least four years of prior experience.
Valid driver’s license and active auto insurance coverage.
Satisfactory results from criminal and driving record background checks.
At least 21 years of age.
At least 25 years of age to operate a Bowen vehicle.
CPI (Crisis Prevention Intervention) certification must be obtained after hire and before providing direct patient care, and maintained throughout employment.
BLS (Basic Life Support) and First Aid certifications must be obtained after hire and before providing direct patient care, and maintained throughout employment.

Nice To Haves

Two years of experience in a mental health setting is preferred.

Responsibilities

Document patient progress notes.
Review and update patient intake information and demographics for accuracy.
Coordinate homemaker services with the Case Manager as determined by the care coordination plan.
Instruct patients in homemaker services, including home cleanliness, personal hygiene, budgeting, and other activities of daily living.
Advocate, teach, demonstrate, monitor, and model appropriate housekeeping skills.
Advise families in private homes on issues such as cleanliness and household utilities.
Participate in evaluating the needs of individuals served and confer with the Case Manager to plan continuing or additional services.
Transport patients to and from appointments in surrounding counties while following speed limits and road signs.
Perform simple vehicle maintenance, including fueling, cleaning the exterior and interior, and taking the vehicle for oil changes.
Ensure patients follow bus procedures when traveling together, including being safely seated and using seat belts.
Build natural support systems and promote greater patient independence.
Help patients learn and develop skills to improve functioning and independence.
Ensure patients are linked with other needed healthcare providers.
Ensure patients address goals important to them and/or their referral source.
Participate in medical appointments with the organization’s medical staff.
Ensure patients are making progress and are discharged at an appropriate time.
Transport patients as needed and appropriate to their care.
Complete clinical documentation accurately, include exact start and stop times, and submit it in a timely manner.
Perform other duties as assigned.