Part Time Ski Valet - Limelight Mammoth - Winter

Limelight Hotels•Mammoth Lakes, CA

About The Position

The Ski Valet stores and retrieves guest ski equipment efficiently and courteously and assists with functions that support efficient, high-quality shop operations. The position reports to the Front Office Manager. The preferred schedule is part time, with availability for split shifts in the morning and afternoon: 7:30 a.m. to 10:30 a.m. and 2:30 p.m. to 6:30 p.m. This is a seasonal part-time position.

Requirements

High school diploma or equivalent required.
Ability to understand written and spoken English.
Ability to communicate clearly with team members verbally and in writing.
Knowledge of products or services, company policies and procedures, and company fire and safety procedures.
Strong knowledge of surrounding towns and areas and basic industry terminology.
Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly.
Active listening and interpersonal skills to personalize the guest experience.
Ability to act professionally in a fast-paced environment.
Strong attention to detail.
Ability to work independently with minimal supervision and effectively in a team setting.
Ability to multitask and manage a busy environment.
Ability to meet grooming standards.
Ability to stand, walk, or remain on one's feet for extended periods; kneeling and bending may be required.
Ability to frequently lift, push, or pull up to 25 pounds individually or with assistance; limits vary by position but do not exceed 50 pounds.

Nice To Haves

One year of previous rental shop experience.
One year of previous customer service experience.
Bilingual language skills, such as Spanish, Portuguese, or French.

Responsibilities

Provide fast, accurate, and appropriate storage and retrieval of winter sports equipment.
Greet guests and maintain a friendly, helpful attitude when addressing their needs.
Work independently to keep shop and facility operations efficient, clean, and organized.
Maintain knowledge to answer guest questions about equipment and provide resort-wide information.
Learn and retain detailed rental and retail product knowledge to serve guests.
Pay close attention to detail when completing tasks and supporting daily shop operations.
Run skis and snowboards over waxing equipment when required.
Comply with risk management and indemnification procedures.
Complete other duties as assigned.
Complete tasks and projects delegated by the manager and assist other departments as business volumes and staffing levels permit.