Ski Technician - $18 per hour plus tips

Ski Butlers • Ketchum, ID

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About The Position

Ski Technicians are the face of Ski Butlers and interact with customers daily by delivering rental equipment to their accommodations, providing on-mountain support, and picking up gear at the end of rental periods. Technicians complete scheduled and reactive ski and snowboard rental fittings through traditional in-accommodation service, express no-contact drop-off, and, in select markets, slopeside delivery. The role focuses on timely service, clear communication, and choosing suitable equipment for each guest based on their skills and current resort conditions. Technicians also provide equipment support, prepare returned gear for reuse, maintain equipment and delivery vehicles, and help set up subsequent shifts. No previous experience is required. Seasonal full-time and part-time roles are available in Sun Valley, Idaho, at a base wage of $18 per hour plus tips.

Requirements

• Valid driver's license.
• Availability to work weekends and holidays.
• No previous experience required.

Responsibilities

• Complete scheduled and reactive ski and snowboard rental fittings using traditional in-accommodation, express no-contact drop-off, and, in select markets, slopeside delivery methods.
• Arrive within five minutes of the agreed-upon time.
• Set clear expectations with customers about the scope of service.
• Select appropriate equipment for each guest based on their skills and current resort conditions.
• Provide equipment support to guests within 45 minutes.
• Bring scheduled returns to the shop, sanitize and re-sticker equipment, and tune it for its next use.
• Keep delivery vehicles clean and maintain their fuel levels.
• Pack orders for future delivery.
• Set up the next shift and future team members for success.
• Perform basic ski and snowboard tuning, waxing, and general equipment maintenance.
• Make and answer customer phone calls in a positive and inviting tone.
• Restock delivery vehicles with extra equipment.

Benefits

• Access to a Sun Valley ski pass.
• Free Alterra Mountain Company employee pass with unlimited access to all AMC-owned resorts.
• Ability to upgrade to a full Ikon Pass at a heavily discounted rate.
• Ability to ski every day, barring blackout dates at Deer Valley.
• Access to more than 645 industry-discounted brands through ExpertVoice.
• Discounted access to Rossignol, Dynastar, and Lange equipment.
• 401(k) benefit and matching for all staff members over 18 years old.
• Tips in addition to the $18 per hour base wage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed