Site Supervisor

Allied Universal • Greensboro, NC

1d

About The Position

Allied Universal is hiring a Site Supervisor to oversee the professional operation, administration, profitability, and quality assurance of uniformed services at a client site. The role involves supervising a shift, managing security personnel, responding to client requests, and ensuring site operations meet client and Allied Universal requirements. This is a full-time, hourly position paying $19 per hour, with weekly pay.

Requirements

• At least 5 years of security experience.
• Customer service experience.
• High school diploma or equivalent.
• Ability to pass state-required training or other licensing qualifications.
• Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
• Must meet at least one of the following: active-duty military, military reserves, or National Guard service; Auxiliary Police or Police Cadets service; at least one year of verifiable and successful supervisory experience in the security-related industry; or an associate degree or higher in any discipline.
• At least 18 years of age, or older if required by the state; 21 years old if armed.
• Ability to operate radio or telephone equipment and/or console monitors.
• Ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Problem-solving and active-listening skills.
• Ability to assess and evaluate situations, identifying critical issues quickly and accurately.
• Ability to compile, sort, and interpret data, and to research, investigate, and compile information.
• Ability to mediate conflict with tact and diplomacy.
• Ability to write informatively, clearly, and accurately.
• Teamwork and attention to detail.
• Ability to work without direct supervision during a shift and supervise and manage the shift according to client and Allied Universal requirements.
• Ability to walk and stand for long periods and work outside for long periods.

Nice To Haves

• Meets the basic qualifications for Custom Protection Officer.

Responsibilities

• Oversee on-site security functions, including staffing, scheduling, and training assigned Allied Universal personnel.
• Ensure contract-required training and screening requirements for security personnel are met.
• Keep overtime to a minimum or within requirements set by Allied Universal.
• Inspect security personnel and their performance on assigned shifts to ensure service quality and contract compliance.
• Perform operational functions such as payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
• Make recommendations regarding positive and negative personnel actions for directly supervised staff.
• Respond to client requests.
• Make emergency notifications as required by site Post Orders.
• Provide subordinates with direction and instruction on their duties.
• Make disciplinary action and commendation decisions regarding security personnel.
• Recommend productivity improvements and cost reductions to management.
• Recommend physical security surveys and post orders.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven paid holidays annually at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED