Site Supervisor - Office Services
About The Position
IST Management Services, Inc. is seeking an experienced leader to join our team in Minneapolis, MN! The Site Supervisor - Office Services will lead a team of 2+ employees in providing excellent mail, copy and hospitality office services support for our on-site customers. Candidates will need at least 1 year experience managing a team in similar mail and/or copy office services and support operations in order to be considered for this position. This is a direct hire, full time position with IST Management. We offer additional career opportunities including a path to Corporate leadership in operations.
Requirements
- At least 1 year of experience managing a team in similar office services and support operations
- Authorization to work for any employer in the US required
- High School Diploma or GED required
- Prior mail or copy related experience is required
- Computer literacy; fluency in Microsoft Office suite
- Excellent communication skills - verbal and written
- Knowledge of supervisory techniques to manage, motivate and train employees
- Critical thinking skills and sense of accountability; problem solving ability
- Ability to meet attendance policy
- Ability to lift up to 55lbs on occasion; ability to stand and/or walk for extended periods of time
Responsibilities
- Lead the site team delivering exceptional office services and hospitality support for our on-site customers.
- Mail services, copy services, reception and corporate hospitality services, facilities management and light maintenance services and vendor coordination
- Maintain effective written and oral communications with clients, employees, and the operations team; attend meetings and keep up to date reporting
- Work collaboratively with Customer based and IST Management internal teams to deliver our signature white glove service
- Prioritize work and ensure customer needs are met in regards to on-time delivery of services and quality of work; develop and improve standard operating procedure; manage, train and coach team members
- Ensures the proper and safe use of all equipment used by employees
- Administrative support as needed to communicate service attainment
- Other tasks as assigned
Benefits
- Medical
- Dental
- Vision
- 401K
- Long and Short Term Disability
- Pet Insurance
- Paid Time Off
- Bonus Incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
