Site Reliability Engineer

Infosys Pontoon • Austin, TX

1d • Hybrid

About The Position

The Site Reliability Engineer defines and manages SLIs, SLOs, and SLAs for critical business services and drives improvements in availability, performance, scalability, and resilience. The role conducts incident response, problem management, and root cause analysis, and implements reliability best practices and error-budget-based operations. It also designs, implements, and maintains end-to-end monitoring and observability solutions, including dashboards, alerts, and health indicators for applications and infrastructure.

Requirements

• 8–10 years of experience required.
• Site reliability engineering skills.
• Monitoring skills.
• Observability skills.
• Automation skills.

Nice To Haves

• Scripting skills.
• AI skills.

Responsibilities

• Define and manage SLIs, SLOs, and SLAs for critical business services.
• Drive availability, performance, scalability, and resilience improvements.
• Conduct incident response, problem management, and root cause analysis (RCA).
• Implement reliability best practices and error-budget-based operations.
• Design, implement, and maintain end-to-end monitoring and observability solutions.
• Develop dashboards, alerts, and health indicators for applications and infrastructure.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed