Site Operations Management and Business Operations Lead

The MITRE Corporation•Bellevue Second I Precinct, NE

1d•$83,200 - $124,800•Onsite

About The Position

MITRE’s NORAD/NORTHCOM, SOUTHCOM, and STRATCOM Department (N558) seeks an experienced professional to serve as the Omaha Site Operations Manager and Business Operations Lead, supporting MITRE’s Omaha-based workforce and USSTRATCOM work program. The role leads and coordinates the day-to-day operations of MITRE’s Omaha site and serves as the primary business operations liaison among Omaha team members, project leadership, department management, MITRE corporate business functions, and local sponsor support functions. The position works with USSTRATCOM project leaders and deputy project leaders, Omaha-based staff, department leadership, and MITRE business and administrative support organizations. It coordinates site activities, workforce planning and onboarding, resource management, administrative needs, and business processes, while ensuring local requirements align with project priorities and MITRE policies and procedures. The successful candidate is proactive and collaborative, with strong organizational, communication, problem-solving, and relationship-management skills, and the ability to anticipate needs and coordinate across stakeholders. The role has an on-site requirement of five days per week in Omaha.

Requirements

Bachelor’s degree in business administration, management, operations, or a related field and at least 2 years of related experience; alternatively, an advanced degree with relevant experience enabling immediate contribution at this job step, or an equivalent combination of related education and work experience.
Demonstrated experience supporting business operations, organizational administration, project operations, site management, or related operational functions.
Strong organizational and time-management skills, including ability to independently coordinate multiple activities, set priorities, and meet competing deadlines.
Excellent written and verbal communication skills and ability to collaborate with employees, project leaders, senior management, and organizational support functions.
Analytical and problem-solving skills, including ability to identify operational challenges, develop practical solutions, and improve business processes.
Experience supporting workforce coordination, resource planning, administrative processes, or financial and project management activities.
Proficiency with Microsoft Office and collaboration tools, including Excel, PowerPoint, Word, Teams, and SharePoint.
Ability to exercise sound judgment, maintain confidentiality, work independently, and build effective working relationships across organizational boundaries.
Must have an active Top Secret/SCI U.S. Government-issued security clearance. U.S. citizenship is required for security-clearance eligibility.
Must work on-site five days per week.

Nice To Haves

Previous experience supporting site operations, office management, business operations, or workforce coordination within a large, geographically distributed organization.
Familiarity with MITRE’s organizational structure, business processes, corporate support functions, and enterprise management systems, including Workday, Clarity, and related business intelligence tools.
Experience supporting Department of Defense organizations, federally funded research and development centers, or other government-sponsored technical environments.
Familiarity with the USSTRATCOM mission, organizational structure, and operational environment.
Experience supporting project financial management, staffing coordination, resource allocation, workforce planning, and operational reporting.
Ability to coordinate activities across multidisciplinary teams and organizational boundaries while balancing local operational requirements with broader organizational priorities.
Experience identifying and implementing business process improvements that enhance operational efficiency, workforce engagement, and organizational effectiveness.

Responsibilities

Serve as the primary point of contact for Omaha site operations, coordinate day-to-day activities, address operational issues, support site readiness, and work with facilities, security, IT, and corporate support organizations.
Serve as the primary business operations liaison for Omaha-based staff and the USSTRATCOM work program, coordinating with project leaders, deputy project leaders, department leadership, and corporate business functions.
Coordinate with local sponsor support functions, including USSTRATCOM and AFNWC, and MITRE corporate so staff can work at sponsor locations, including coordination of clearances, accounts, and badging.
Coordinate workforce activities, including staffing requirements, onboarding and offboarding, employee transitions, training, and local workforce engagement; work with department leadership and Human Resources to address workforce needs.
Support USSTRATCOM project leadership with staffing coordination, resource allocation, financial tracking, budget monitoring, and related business processes.
Use MITRE business systems, including Clarity, Workday, Microsoft Office, and other enterprise tools, to maintain accurate information, identify emerging issues, and support management decisions.
Facilitate coordination and communication across Omaha projects, technical teams, and MITRE organizational elements; identify collaboration opportunities and improve operational efficiency.
Assess site and project business processes, identify improvements, and implement practical solutions to strengthen operational effectiveness.
Develop and maintain operational reports, workforce information, resource tracking, and management metrics for site and project leadership.
Coordinate site meetings, leadership engagements, employee activities, sponsor visits, and other events requiring local operational support.
Facilitate communication among Omaha staff, project leadership, department management, and corporate stakeholders to promote alignment, responsiveness, and workforce engagement.