Site Manager

Capstone Logistics • Iowa City, IA

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About The Position

Capstone is seeking a Warehouse Site Manager to lead the daily operations of a warehouse site and its crew, with safety and efficiency as priorities. The role oversees unloading services for clients and ensures customer requirements and service levels are met. The manager is responsible for associate communications, workforce scheduling and supervision, hiring and training, budget support, accurate operational and payroll records, and resolving customer or associate issues. Candidates should have at least three years of management experience in an industrial setting, with distribution or transportation experience preferred.

Requirements

• At least 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to perform multiple tasks simultaneously.
• Ability to make decisions, solve problems, prioritize assignments, and direct the workforce in a changing warehouse environment.
• Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
• Intermediate PC skills and knowledge of Excel, Word, Outlook, and PowerPoint.
• Aptitude for estimating rates and performing mental addition and subtraction while multitasking.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven experience supervising warehouse employees, including hiring, training, and termination.
• Proven experience providing high levels of customer service to internal and external customers.
• Flexibility with shift start times and days worked, including weekends and holidays.
• Ability to stand for long periods, safely operate material handling equipment as needed, work on concrete floors in varying temperatures, and lift up to 75 pounds.

Nice To Haves

• Warehousing, logistics, supply chain, or third-party experience preferred.
• A BS/BA degree or an associate degree with equivalent experience is a plus, but not required.

Responsibilities

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates about service levels, accountability, pay, and performance.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met each day.
• Document and resolve customer service or associate issues daily.
• Ensure associates follow Capstone policies, work rules, and safety rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budgets.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration in accordance with company policies and procedures.

Benefits

• Quarterly and annual bonus incentive based on operational performance.
• Benefits after 30 days, including major medical, dental, vision, life, short-term disability, and long-term disability.
• 401(k).
• PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed