Site Manager

TAGG Logistics/Hub Group•Northlake, IL

11d•$80,000

About The Position

The Site Manager is responsible for customer satisfaction and company profitability at the managed location while meeting company goals for safety and compliance, customer service, financials, and annual objectives. The role requires excellent customer relations and communication skills, along with the ability to develop and implement safety and compliance objectives. The Manager is responsible for all employees, equipment, and customers at the assigned site, and enforces company policies and applicable state, federal, and DOT laws and regulations.

Requirements

Transportation experience is required.
A four-year degree in Supply Chain or five years of transportation management experience managing Class A drivers and DOT regulations.

Responsibilities

Focus on safety, service, cost, professionalism, and respect.
Ensure loads are delivered on time and investigate and resolve complaints, questions, and problems.
Enforce rules and apply policies fairly and consistently.
Build strong working relationships with employees and customers.
Inform employees about departmental and company-wide initiatives and goals.
Manage day-to-day customer needs, including route efficiency and continuous customer innovation.
Ensure company safety policies are understood and enforced; maintain safety training through safety bulletins and monthly tailgate meetings.
Complete monthly IIPP yard and office safety checklists and report them to the Safety Department.
Ensure compliance with Hours of Service regulations, DOT and state regulations, and company safety policies.
Ensure DOT paper logs and/or electronic logs are audited and correct.
Ensure assigned tractors and trailers receive PM/BIT inspections within required timelines and that all assigned equipment remains current on preventative maintenance.
Record collisions, injuries, and equipment damage on the safety register in a timely manner.
Ensure preventable damages are charged to the responsible party.
Audit fuel purchases daily.
Interview, hire, and train driving and non-driving team members.
Guide and develop associates at the assigned site; apply progressive discipline and process terminations according to company policy with Regional and HR approval.
Process annual reviews and potential compensation increases.
Review and approve employee absences, including sick leave, workers’ compensation leave, FMLA, and vacation; maintain adequate staffing and mentor, motivate, and develop staff.
Provide ongoing personnel training so employees understand and carry out the company’s commitments to employees and customers.
Review billing and payroll daily as completed by the billing department.
Review, audit, and approve weekly invoices prepared by the billing department and submit final invoices to customers.
Submit expense reports for approval; submit approved weekly payroll and research, verify, and process pay adjustments promptly.
Continuously improve customers’ businesses and provide added value.
Review processes for improvements such as route efficiency, fuel reduction, backhaul potential, and asset sharing.
Assist project teams with startup accounts.
Train new Managers for similar account types.