Site Manager

Bubble Down HR•Tampa, FL

21d•Onsite

About The Position

Bubble Down Car Wash is seeking an experienced, hands-on Site Manager to lead operations, develop people, and deliver results at one of their high-volume locations. This is a true business leadership position responsible for every aspect of the site's success: people, performance, and profitability. The ideal candidate will demonstrate maturity, accountability, and pride of ownership, leading from the front and setting a standard for excellence.

Requirements

3+ years of management experience in a car wash, service, or retail environment.
Proven ability to hire, train, and lead successful teams.
Demonstrated success managing entry-level/hourly employees while minimizing turnover.
Experience managing financial performance or operational KPIs.
Hands-on leadership style—comfortable working outdoors and leading by example.
Professional communication, organizational discipline, and problem-solving skills.
Commitment to schedule, standards, and accountability.
Experience leading teams of 10+ employees.

Nice To Haves

Experience with tunnel wash systems or other high-volume service operations.
Background in developing training programs or structured coaching systems.
Comfortable with tools like Excel, POS systems, and cloud-based reporting platforms.

Responsibilities

Lead and develop a high-performance team of 12-20 employees, including recruitment, hiring, training, and mentoring.
Build bench strength and ensure full coverage for all positions.
Conduct structured training and monthly performance reviews.
Hold team members accountable to company standards and recognize great work.
Foster a positive, professional culture that drives engagement and retention.
Oversee daily site performance, safety, and equipment readiness.
Ensure consistent execution of wash quality, site appearance, and member experience.
Proactively address issues before they become problems.
Manage inventory, vendor relations, and site maintenance.
Drive membership growth and motivate the team to meet sales goals.
Manage P&L performance, controlling labor and operating expenses.
Submit accurate daily and weekly reporting with thoughtful analysis.
Identify and act on trends in performance, customer feedback, and profitability.