Site Lead, Data Center Operations

Oracle • Ashburn, VA

5d

About The Position

The Site Lead independently oversees one or more data centers, monitoring facility health and analyzing operational performance across areas such as capacity, temperature, availability, cleanliness, power, cooling, and security. The role leads operational improvements, incident response, escalated technical issue management, and the use of automation and monitoring tools to mitigate risks. It also maintains operational documentation, executes incident and crisis protocols, and conducts root cause analyses to improve processes and reliability.

The Site Lead oversees new region builds and expansion activities, serving as the primary liaison with project teams and data center engineering. The role provides oversight for installations, repairs, inventory, logistics, component upgrades, rack deployments, and physical network infrastructure changes, while ensuring proactive facility maintenance and efficient, stable operations.

The position also coordinates moderately complex projects, collaborates across teams and with stakeholders, addresses operational problems, pursues continuous learning and improvement, mentors junior team members, and contributes to candidate interviews and hiring recommendations. Oracle's US benefits package includes insurance coverage, retirement and savings programs, paid leave, parental leave, adoption assistance, an employee stock purchase plan, and other benefits.

Responsibilities

• Independently oversee at least one and occasionally multiple data centers.
• Analyze performance trends involving capacity, temperature, availability, cleanliness, and other operational conditions; identify patterns and recommend improvements.
• Proactively monitor facility health, including power, cooling, and security, and develop and implement enhancements.
• Partner across functions and regions to measure and improve processes, lead improvement projects, and align work with strategic objectives and industry practices such as Lean and Six Sigma.
• Lead on-the-ground resources in incident resolution and communicate execution accurately.
• Oversee and support escalated, complex technical issues; triage or escalate issues and implement automation, scheduling, and monitoring tools to mitigate potential problems.
• Identify, document, and validate issues, processes, and solutions, and maintain a comprehensive, current data center knowledge base.
• Prepare for and execute incident or crisis management protocols in alignment with business continuity plans.
• Perform root cause analyses after incidents or crises and update documentation to record improvements.
• Lead and oversee new region builds and expansion activities onsite and remotely.
• Serve as the primary liaison with project teams and data center engineering, managing timelines and capacity needs for expansions and site builds.
• Collaborate with project teams on expansion and site-build work to meet high standards.
• Oversee installations, repairs, inventory management, and logistics.
• Direct component replacement and upgrades; advise on significant data center purchases or upgrades and oversee implementation.
• Lead planning and execution of rack deployments, installations, and physical network infrastructure upgrades or changes.
• Ensure proactive facility maintenance to support efficiency and stability, including containment, airflow and pressure, and power trains.
• Coordinate moderately complex tasks and projects, track timelines and deliverables, delegate and prioritize work, and adjust plans as resources or timelines change.
• Collaborate across the organization, align expectations, and ensure proposed solutions address stakeholder and customer needs while supporting inclusion and respect for diverse perspectives.
• Analyze information to address moderately complex problems, escalate critical or unresolved issues with an assessment and potential solutions, and document problem-solving strategies.
• Pursue learning and feedback, stay current with industry trends and practices, and coach and mentor junior team members.
• Recommend and help implement process improvements, evaluate their impact, and seek feedback on alternative approaches.
• Participate in candidate interviews, assess candidates, and provide hiring recommendations.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short-term disability and long-term disability
• Life insurance and AD&D
• Supplemental life insurance for employees, spouses, and children
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off, including flexible vacation for eligible salaried employees or accrued vacation for other eligible employees
• 11 paid holidays
• Paid sick leave
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal benefits
• Voluntary auto, homeowner, and pet insurance
• Potential eligibility for bonus and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed