Data Center Operations Site Lead

Google•West Memphis, AR

12h•$205,000 - $285,000

About The Position

Google’s Hardware Operations team manages the physical infrastructure supporting Google’s services. In this role, you will manage a team of Data Center Technicians and oversee the quality installation of server hardware and components, including complex installations and troubleshooting. The team installs, configures, tests, troubleshoots, and maintains hardware and server software, and configures more complex network components and protocols. Teams may also lead smaller project teams on larger installations and develop project contingency plans. The role leads site-level server operations, aligning priorities with global company objectives and coordinating with site partners. It includes building and developing teams, managing operational metrics, and fostering a safe, collaborative work environment. The position is part of Google’s AI and Infrastructure team, which delivers AI and infrastructure capabilities at scale for Google customers and users worldwide. US compensation is $205,000–$285,000, plus a 25% bonus target, equity, and benefits. Individual pay is determined by job-related skills, experience, and relevant education or training.

Requirements

Bachelor’s degree in a technical field or equivalent practical experience.
10 years of experience managing technical teams responsible for installing, configuring, testing, troubleshooting, or maintaining hardware servers and their components.
5 years of experience in people management, supervision, or team leadership.
5 years of experience in site-level data center operational leadership.
Experience with different operating systems, such as Linux, and developing network architecture.
Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.

Nice To Haves

Expertise in Linux operating systems and developing network architecture.
Experience initiating and executing initiatives in a global environment.
Demonstrated passion for operations, people management, and leadership.

Responsibilities

Oversee day-to-day management of the site-level server operations team and ensure priorities align with global company objectives.
Implement and promote a site safety culture, advocating Environmental Health and Safety initiatives to foster a secure and collaborative environment.
Hire, coach, and develop managers and technicians; lead succession planning and build a talent pipeline.
Manage localized KPIs, SLAs, and SLOs, and identify opportunities for process optimization.
Align and guide site partners—including Facilities (DCOps), Security, GSO-L, Construction (DCS), and NetOps—to support seamless operational coordination without direct reporting authority.
Oversee quality installation of server hardware and components and take charge of complex installations and troubleshooting.
Support the team’s installation, configuration, testing, troubleshooting, and maintenance of hardware and server software, including network components and protocols.