Site Administrator

Sutter Health•Roseville, CA

About The Position

Plans, organizes, directs, and evaluates clinical and business operations across multiple facilities, which may include direct Administrator responsibility for a primary location. Oversees planning, development, and implementation of programs, including fiscal and personnel management, therapies, social services, intake planning, continuous quality improvement, program evaluation, customer and community relations and services, and the design and marketing of new programs and services. The role requires knowledge of regulatory requirements, sound operational and financial judgment, effective leadership and collaboration, and a commitment to customer service.

Requirements

Bachelor's degree in Business Administration, Healthcare, or a related field; equivalent experience may be accepted in lieu of the degree.
12 years of recent relevant experience.
Knowledge of state, regulatory, and accrediting requirements.
Ability to communicate effectively with patients, families, coworkers, physicians, and external customers.
Understanding of business and operational requirements and ability to establish goals for long- and short-term objectives.
Ability to plan and provide services consistent with applicable legal standards and regulations.
Credible leadership presence and ability to respond with logic, clarity, calmness, and authority, and to motivate and engage others.
Collaboration and interpersonal skills to facilitate information sharing and cooperation with stakeholders.
Ability to handle difficult circumstances and make sound business decisions with little direction.
Working knowledge of wage and hour laws.
Commitment to exceptional customer service and prompt, courteous responses to customer needs and requests.
Ability to deliver presentations to a variety of audiences.
Understanding of the budgetary process and familiarity with the healthcare financial environment.
Flexibility and adaptability to change, with the ability to inspire others to welcome change.

Responsibilities

Plan, organize, direct, and evaluate clinical and business operations for multiple facilities.
Assume direct Administrator responsibility for a primary location when applicable.
Oversee planning, development, and implementation of programs, including fiscal and personnel management, therapies, social services, and intake planning.
Oversee continuous quality improvement and program evaluation.
Manage customer and community relations and services.
Design and market new programs and services.
Plan and provide services consistent with applicable legal standards and regulations.
Build effective working partnerships with employees, peers, leaders, and other stakeholders to achieve business objectives.
Make sound business decisions and achieve goals through individuals and resources that may not be under direct control.