Shuttle Supervisor
About The Position
The Shuttle Supervisor leads the evening shuttle operation and supports the safe, accurate, and timely movement of trailers between Glenwillow, drop lots, and customer delivery locations. The role supervises approximately 12 shuttle drivers, including night delivery operations, and coordinates across Transportation, Warehouse Operations, and Maintenance. The supervisor manages daily driver activity, trains new and current drivers, operates doubles, and provides hands-on support with loading or equipment movement as needed. The schedule is Sunday through Thursday, beginning at 4:30 p.m. and continuing until the end of the shift, typically between 12:30 a.m. and 2:30 a.m., depending on operational needs. The position is based in Solon, Ohio, and reports to the Director of Transportation.
Requirements
- Valid Class A CDL with doubles/triples endorsement.
- Ability and willingness to operate doubles and train drivers on doubles procedures.
- Strong communication, organization, and follow-up skills.
- Ability to work closely with drivers, warehouse supervisors, maintenance teams, and transportation leadership.
- Pallet jack and tow motor certification, or ability to become certified.
- Ability to learn truck loading processes and support loading activity as needed.
- Commitment to safety, accuracy, accountability, and on-time execution.
Nice To Haves
- Previous transportation, shuttle, logistics, or driver leadership experience.
Responsibilities
- Supervise and support approximately 12 shuttle drivers during the evening shift.
- Ensure shuttles are routed to the correct drop lots and the correct returns are brought back to Glenwillow.
- Oversee night delivery activity and support safe, timely, and accurate shuttle execution.
- Train current and new drivers on company processes, procedures, equipment expectations, and doubles operations.
- Monitor shuttle runs, trailer needs, and daily operational changes using the wavesheet.
- Coordinate with second- and third-shift warehouse supervisors to ensure trailers are loaded correctly and on time.
- Partner with Maintenance to communicate equipment repairs and ensure they are completed in a timely manner.
- Assist with truck loading and provide hands-on operational support as business needs require.
- Manage shuttle driver hours throughout the week, balancing schedules and workload to support coverage, compliance, and equitable distribution of hours.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
