Shuttle Driver - University of Maryland Medical Center

Towne Park•Baltimore, MD

About The Position

The Shuttle Driver transports guests to and from the hotel, hospital, casino, and approved local destinations in a friendly, efficient, and courteous manner while following safe driving practices. The role includes assisting guests with luggage during arrival and departure, maintaining vehicle activity and maintenance logs, and providing courteous assistance to passengers entering and exiting the vehicle. Drivers may be required to use specialized equipment such as wheelchair lifts, and must protect guest confidentiality and client information. The schedule is Monday through Friday, 4 p.m. to 8 p.m., or Saturday and Sunday, 5 a.m. to 1 p.m. The stated hourly base pay is $17.25. Most work is performed outdoors, potentially for the entire shift, with exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Must be able to drive a manual-transmission vehicle.
Must be at least 21 years old due to vehicle leasing contract requirements.
Must maintain a valid driver's license and pass annual or semiannual motor vehicle record checks.
Must pass criminal background, motor vehicle record, and drug screening, as well as other requirements set by the client.
Must complete Towne Park's Wheelchair Safety Training course, as applicable.
Ability to read, write, and comprehend standard English, simple instructions, short correspondence, and memos; and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group settings.
Ability to perform basic arithmetic with three-digit numbers, money, and rates based on elapsed time, and understand 24-hour and military time systems.
Ability to meet the physical requirements, including extended sitting or standing, and lifting or moving objects with exertion up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly.
Ability to meet the required vision abilities, including close, distance, color, and peripheral vision, depth perception, and adjustment of focus.

Responsibilities

Transport guests to approved destinations and learn pick-up and destination points, property amenities, and local attractions.
Communicate courteously and professionally with guests, location staff, and coworkers in person, by telephone, and by two-way radio; greet guests promptly and use appropriate salutations and names.
Inspect the vehicle at the beginning of each shift, monitor its condition, and report and document malfunctions or damage.
Assist guests with luggage and with entering and exiting the vehicle; offer a hand for assistance but do not provide lift services.
Protect guest confidentiality in accordance with HIPAA requirements and secure client financial and identifying information.
Check wheelchairs for safe operation before each use and clean them after each use.
Maintain vehicle activity and maintenance logs.