Shuttle Driver - Four Points by Sheraton Kansas City Airport

Hulsing Enterprises•Kansas City, MO

17h•Onsite

About The Position

The Shuttle Driver transports hotel guests to and from assigned destinations in a property vehicle in a timely and courteous manner. The driver follows company policies and procedures to support guest safety and satisfaction, provides attentive customer service, and maintains the vehicle and required supplies. The position is hiring for a 3 p.m.–11 p.m. shift, with excellent tip potential. Depending on business demands, weekend or evening hours and additional job responsibilities may be required.

Requirements

High school diploma or GED.
Valid Class E driver’s license and a clean driving record with no major violations.
Ability to maintain composure and be flexible and adaptable.
Ability to complete and maintain safety training and certifications.
Basic working knowledge of vehicle maintenance and repair.
Dependability and a good attendance record.
Desire to deliver outstanding customer service and genuine enjoyment of working with staff and guests.
Ability to speak clearly and communicate professionally with guests, associates, and others.
Ability to answer phones, pagers, and two-way radios using appropriate etiquette.
Ability to stand, sit, or walk for extended periods.
Ability to bend, stoop, lift, and carry supplies weighing up to 50 pounds.
Clean, neat appearance and willingness to wear uniforms as required by brand standards.

Responsibilities

Check the shuttle log or board for special shuttle requirements or discounts.
Welcome and acknowledge guests according to company standards; anticipate and address service needs, assist individuals with disabilities, and thank guests.
Document each trip before it begins and when it concludes.
Inspect the property vehicle for damage and ensure its interior and exterior are clean and ready at the start and end of each shift.
Check tire pressure and fluid levels and refuel the vehicle as needed.
Ensure vehicle lights, signals, mirrors, brakes, seat belts, and other equipment are functioning properly.
Ensure vehicle supplies, including a first aid kit, fire extinguisher, flashlight, and water, are present and stocked.
Notify appropriate personnel of vehicle maintenance needs.
Document vehicle incidents, including damage and accidents, and provide reports to the manager.
Report injuries and unsafe work conditions to the manager.
Comply with company quality assurance expectations and standards.
Maintain a clean, professional uniform and personal appearance.
Maintain confidentiality of proprietary information and protect company assets.
Complete assigned checklists and duties, and perform other related duties as assigned.