Shuttle Driver II-Transportation

Syucan•El Cajon, CA

About The Position

The Shuttle Driver II transports guests and Team Members to and from assigned destinations safely and on time. The role operates shuttle vehicles serving the casino, resort, and tribal Team Members and guests, follows designated routes and traffic laws, and adheres to safety protocols in varying weather conditions. The driver provides friendly, courteous service by greeting passengers, answering questions, helping them enter or exit the shuttle, and communicating clearly in person or by radio. The role also helps maintain vehicle cleanliness and operation by cleaning the shuttle, completing log entries, conducting basic visual inspections, reporting defects, and submitting maintenance requests to the Transportation Service Specialist. The work involves repeated entry into and exit from shuttle vehicles, extended periods seated while driving, and maneuvering in tight areas. Drivers work indoors and outdoors and may encounter heat, cold, wind, rain, vehicle exhaust, peak traffic, and high-noise environments. The position has no direct or indirect supervisory accountability.

Requirements

  • California Class A or B Commercial Driver’s License with 15+ Passenger Endorsement, Air Brake Endorsement, and no weight restriction.
  • DMV record in good standing.
  • Ability to interact effectively with Team Members and guests.
  • Ability to communicate effectively in English.
  • Ability to maintain professionalism and composure in fast-paced or high-traffic environments.
  • Ability to follow verbal directions and written instructions.
  • Ability to accept and apply constructive feedback.
  • Ability to sit for extended periods while operating a shuttle.
  • Ability to stand, walk, bend, kneel, and reach when inspecting vehicles or assisting passengers.
  • Ability to lift, push, or pull up to 50 lbs, including luggage, equipment, or shuttle doors.
  • Sufficient visual acuity to read instruments, gauges, and written materials, and adequate hearing to respond to radio communications, alarms, and spoken instructions.

Nice To Haves

  • Guest service experience.
  • High School Diploma or G.E.D.
  • Multilingual ability.

Responsibilities

  • Safely transport casino, resort, and tribal Team Members and guests to assigned destinations in a timely manner.
  • Operate assigned shuttle vehicles, follow designated routes, and comply with traffic laws and safety protocols in varying weather conditions.
  • Provide friendly, courteous service by greeting guests, answering questions, and assisting passengers entering or exiting the shuttle.
  • Communicate clearly with passengers and others in person or by radio.
  • Maintain shuttle cleanliness and operation by cleaning the vehicle, completing log entries, and conducting basic visual inspections.
  • Report vehicle defects and submit maintenance requests to the Transportation Service Specialist.
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