Shuttle Driver II-Transportation

Sycuan•El Cajon, CA

About The Position

The Shuttle Driver II transports guests and Team Members to and from assigned destinations safely and on time. The role provides transportation for casino, resort, and tribal Team Members and guests while operating assigned shuttle vehicles, following designated routes, traffic laws, and safety protocols, and navigating varying weather conditions. Drivers provide friendly, courteous guest service by greeting passengers, answering questions, assisting with boarding and exiting, and communicating by radio or in person. They keep shuttles clean, complete logs and basic visual inspections, report defects, and submit maintenance requests to the Transportation Service Specialist. The work includes repeated entry and exit from shuttle vehicles, extended periods of seated vehicle operation, and work in indoor and outdoor environments with exposure to heat, cold, wind, rain, vehicle exhaust, peak traffic, and high noise. The position has no direct or indirect supervisory accountability.

Requirements

  • California Class A or B Commercial Driver’s License with 15+ Passenger Endorsement, Air Brake Endorsement, and no weight restriction.
  • DMV record in good standing.
  • Ability to interact effectively with Team Members and guests.
  • Ability to communicate effectively in English.
  • Ability to maintain professionalism and composure in fast-paced or high-traffic environments.
  • Ability to follow verbal directions and written instructions.
  • Ability to accept and apply constructive feedback.
  • Ability to sit for extended periods while operating a shuttle.
  • Ability to stand, walk, bend, kneel, and reach when inspecting vehicles or assisting passengers.
  • Ability to lift, push, or pull up to 50 lbs, such as luggage, equipment, or shuttle doors.
  • Sufficient visual acuity to read instruments, gauges, and written materials, and adequate hearing to respond to radio communications, alarms, and spoken instructions.

Nice To Haves

  • Guest service experience.
  • High School Diploma or G.E.D.
  • Multilingual ability.

Responsibilities

  • Safely operate assigned shuttle vehicles to transport casino, resort, and tribal Team Members and guests to and from assigned destinations in a timely manner.
  • Navigate designated routes and varying weather conditions while following traffic laws and safety protocols.
  • Greet internal and external guests in a friendly and courteous manner in accordance with Sycuan’s Guest Service program.
  • Answer passenger questions, assist passengers entering or exiting the shuttle, and communicate clearly by radio or in person.
  • Maintain shuttle cleanliness by sweeping and cleaning vehicles.
  • Complete log entries and basic visual inspections, report defects, and submit maintenance requests to the Transportation Service Specialist.
  • Operate the shuttle for extended periods while seated and maneuver in tight areas, including during peak traffic and high-noise conditions.
  • Repeatedly enter and exit shuttle vehicles and work in indoor and outdoor environments.
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