Shuttle Bus Driver
About The Position
The Shuttle Bus Driver provides safe, reliable, and courteous transportation for patients, visitors, and employees across Cleveland Clinic Main Campus, employee parking areas, and special events. The role supports a safe and welcoming experience by delivering professional customer service and assisting passengers with physical challenges, including operating the wheelchair lift and properly securing wheelchairs before the shuttle is in motion. The driver is responsible for vehicle safety inspections, reporting deficiencies, maintaining vehicle cleanliness and presentation, monitoring surroundings, and recording ridership data. The position works Monday through Friday, 1:00 p.m. to 9:30 p.m. at Cleveland Clinic Main Campus in Cleveland.
Requirements
- Can read and write sufficiently to complete maintenance checklists.
- Can follow verbal directions and communicate clearly and concisely.
- Commercial driving training for safe handling of a shuttle bus with capacity for up to 40 passengers.
- Valid state Commercial Driver's License (CDL) with air-brake and passenger endorsements, with fewer than 6 points on the driving record.
- Maintain insurability eligibility as determined by Cleveland Clinic's insurance carrier requirements for operating Foundation vehicles.
- Drivers are responsible for paying fees associated with traffic violations.
- Five years of driving experience.
Nice To Haves
- High school diploma.
- Prior experience transporting passengers, patients, or clients.
- Prior commercial driving experience.
- Strong safety awareness.
- Strong customer service skills.
- Basic computer skills.
Responsibilities
- Provide friendly, courteous, and helpful interactions with passengers.
- Provide wheelchair assistance to destinations and ensure a positive handoff to the destination caregiver.
- Deliver safe, efficient, and quality shuttle transportation in compliance with DOT regulations and Cleveland Clinic safety policies.
- Maintain vehicle presentation and cleanliness in accordance with policies and procedures.
- Maintain situational awareness inside and outside the shuttle and report suspicious behavior to CCPD.
- Complete daily passenger-vehicle safety inspections before placing the shuttle into operation and at the end of the shift.
- Record vehicle deficiencies and report them before dispatching the vehicle.
- Maintain proficiency in operating the wheelchair lift and associated equipment, and safely secure passengers and wheelchairs at the wheelchair station.
- Assist passengers with luggage when boarding and exiting the shuttle.
- Record ridership data.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
