Shuttle Bus Driver

WVU Medicine

About The Position

Meet, greet, and welcome WVU Medicine customers while operating shuttles. The driver is expected to provide excellent customer service and drive safely. The role includes preparing and maintaining the shuttle, transporting passengers along designated routes, communicating with other drivers and dispatch, documenting passenger activity, reporting incidents and mechanical problems, and operating wheelchair lifts on equipped shuttles. The position is scheduled for 40 hours per week.

Requirements

Valid driver's license.
Ability to operate automobiles and light trucks with standard and automatic transmissions.
Ability to drive a 15-passenger shuttle.
Excellent customer and people skills.
Ability to talk or hear to communicate with passengers.
Continuous sitting in the shuttle is required.
Occupational Medicine evaluation upon hire or transfer to ensure medical fitness, with periodic evaluations after hire; significant changes in health status must be reported.

Nice To Haves

High school diploma or equivalent.
Three years of experience driving a multiple-passenger vehicle.

Responsibilities

Prepare the shuttle for the day's run by checking fluids and operation before loading the first passenger.
Follow traffic laws, posted speed limits, and traffic signals. Use a cell phone only when the shuttle is parked; calls to control center or dispatch must use hands-free calling connected to the vehicle, as required by law and policy.
Immediately report accidents, incidents, or suspicious activity to the supervisor.
Contact the supervisor immediately if problematic situations arise.
Follow the designated route and passenger loading and unloading guidelines.
Maintain the inside and outside of the shuttle during non-peak hours.
Document mechanical problems and immediately notify the supervisor if the shuttle develops an issue.
Communicate with other drivers by radio when leaving or arriving at a destination.
Update passenger documentation at all destinations.
Immediately report vehicle assistance provided to other motorists or employees to the Security Dispatcher.
Operate the wheelchair lift on handicap-equipped shuttles.