Showroom Consultant

CREGGER COMPANY INC • Colorado Springs, CO

11d • $20 - $28

About The Position

The Showroom Sales Consultant meets with clients to understand their needs and showcase Rampart Supply’s product offerings in a hands-on showroom setting. The role works closely with customers to analyze requests, provide product advice and plumbing solutions, and create sales orders while delivering comprehensive customer service. The consultant interacts with homeowners, plumbers, builders, designers, and other trade professionals, tailoring service to their individual needs. The position is based in Colorado Springs, Colorado, with hours of 8 a.m. to 5 p.m. The stated pay range is $20.00 to $28.00 per hour.

Rampart Supply describes itself as a service-, quality-, and employee-oriented plumbing and heating wholesale business. It emphasizes serving customers and colleagues, teamwork, employee well-being, and participation in community events. The company states that it promotes a safe and drug-free workplace.

Requirements

• At least 3 years of experience in sales, interior design, plumbing, and/or customer service.
• Ability to develop in-depth product knowledge of plumbing products.
• Understanding of the aesthetics involved in residential home plumbing design.
• Excellent communication and organizational skills.
• Ability to multitask and prioritize assigned projects.
• Customer service skills.

Responsibilities

• Conduct organized customer consultations professionally, providing product knowledge, advice, and plumbing solutions based on customer expectations.
• Interact with homeowners, plumbers, builders, designers, and other trade professionals, responding to their individual needs.
• Create quotes, process sales orders, and coordinate product delivery according to project schedules.
• Provide comprehensive customer service by answering questions and promptly troubleshooting issues while maintaining a professional image and conduct aligned with company values.
• Collaborate with Purchasing on unique product, ordering, or job requirements.
• Answer customer phone calls, qualify leads, and follow up on opportunities.
• Work ethically in accordance with company systems, policies, and procedures.
• Support team members in daily business activities.
• Ensure customers understand warranty requirements and responsibilities, as needed.
• Handle customer returns courteously, as needed.
• Maintain current product and technical knowledge and awareness of construction trends, as needed.
• Perform additional duties assigned by the supervisor.

Benefits

• Medical, dental, and vision benefits for full-time employees, with multiple medical plan options including an HSA plan.
• 401(k) with company match and discretionary profit sharing.
• Company-paid long-term disability plan.
• Company-paid life insurance.
• Paid vacation and sick/personal time.
• Awards, gifts, and employee well-being programs.
• Opportunities to participate in company-sponsored community events and outings.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed