Showroom Consultant

Arizona Tile•Scottsdale, AZ

About The Position

The Showroom Consultant uses design skills and product knowledge to help customers select tile and granite products that meet their design and durability objectives. The role provides a welcoming, professional showroom experience; answers customer questions, offers design ideas, and presents product samples. It also supports showroom merchandising and organization, maintains product and design-trend knowledge, and prepares samples with appropriate customer information.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of retail sales experience in a professional environment.
  • Basic knowledge of design elements and concepts, including size, proportion, color, balance, and light.
  • Ability to use a tape measure and sketch ideas on paper.
  • Excellent organizational and planning skills, with the ability to multitask with multiple customers and proactively offer solutions.
  • Basic computer skills in a Windows environment.
  • Excellent interpersonal skills and strong verbal and written communication abilities.
  • Ability to speak professionally with internal and external customers, listen actively, and provide solutions.
  • Ability to read and interpret safety rules, operating instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Demonstrated safety focus, customer orientation, conscientiousness, communication, work ethic, ethical integrity, teamwork, and tenacity; positive attitude and friendly demeanor.

Nice To Haves

  • Prior interior design experience is helpful but not required.

Responsibilities

  • Greet and welcome customers promptly, and provide refreshments where possible.
  • Assist and engage customers by answering questions, offering design ideas, and presenting product samples.
  • Help merchandise the showroom so products are visually appealing and the space remains professional, clean, and organized.
  • Develop and maintain product knowledge of stone, tile, rough goods, and chemicals.
  • Stay current on design trends and competitors and their products.
  • Prepare and stock product samples with appropriate identification and information.

Benefits

  • Medical, dental, and vision benefits
  • H.S.A. or H.R.A. with company contributions
  • 401(k) retirement savings program with discretionary employer match
  • Progressive career development and training
  • Employee assistance program
  • Paid time off and holiday pay
  • Service recognition and awards
  • Family-oriented environment with open communication, collaboration, and team-building events
  • Competitive pay
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