Showroom Consultant

Arizona Tile•Scottsdale, AZ
•Onsite

About The Position

Arizona Tile is a nationally recognized tile and slab distributor with more than 800 employees in over 10 states. The company emphasizes goodwill, customer service, and a supportive, collaborative workplace. The Showroom Consultant uses design skills and product knowledge to help customers select tile and granite products that meet their design and durability objectives. The role includes welcoming customers, answering questions, suggesting design ideas, presenting samples, maintaining product knowledge, and helping keep the showroom clean, organized, and visually appealing. The position reports to the Showroom Manager and follows a Monday–Friday schedule, with the ability to work Saturdays.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of retail sales experience in a professional environment.
  • Basic knowledge of design elements and concepts, including size, proportion, color, balance, and light.
  • Ability to use a tape measure and sketch ideas on paper.
  • Excellent organizational and planning skills, with the ability to multitask with multiple customers and proactively offer solutions.
  • Basic computer skills in a Windows environment.
  • Excellent interpersonal skills and solid verbal and written communication abilities.
  • Ability to speak effectively and professionally with internal and external customers, listen actively, and provide solutions.
  • Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Demonstrates safety focus, customer focus, conscientiousness, strong communication, a strong work ethic, ethical integrity, teamwork, tenacity, a positive attitude, and a friendly demeanor.
  • Ability to work Saturdays.

Nice To Haves

  • Prior experience with interior design; not required, as product training is provided.

Responsibilities

  • Greet and welcome customers promptly and provide refreshments where possible to maintain a professional, warm, and inviting showroom atmosphere.
  • Assist and engage customers by answering questions, offering design ideas, and presenting product samples as needed.
  • Assist with showroom merchandising so products are visually appealing and the showroom remains professional, clean, and organized.
  • Develop and maintain product knowledge of stone, tile, rough goods, and chemicals.
  • Stay current with design trends and competitors and their products.
  • Prepare and stock product samples with appropriate identification and information for customers.

Benefits

  • Medical, dental, and vision benefits, among others.
  • Health Savings Account or Health Reimbursement Arrangement with company contributions.
  • 401(k) retirement savings program with discretionary employer match.
  • Progressive career development and training.
  • Employee assistance program.
  • Paid time off and holiday pay.
  • Service recognition and awards.
  • Family-oriented environment with open communication, a collaborative atmosphere, and team-building events.
  • Competitive pay.
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