Showroom Sales Consultant

Ferguson Enterprises•Burlington, MA

About The Position

Ferguson is seeking a Showroom Sales Consultant to help homeowners, builders, and designers make product selections and create a design-focused showroom experience. The consultant owns the consultative sales process from start to finish by building customer relationships, applying product knowledge, answering questions, preparing quotes, recommending solutions that match customer needs and budgets, and providing support after the sale. The role is based in a fast-paced, people-first culture and involves working in a retail showroom. It is commission-eligible with uncapped commission. The estimated total compensation range is $45,000–$54,000+ annually.

Requirements

Problem-solving, leadership, listening, and interpersonal skills.
Organizational and time-management skills.
Ability to work with a wide range of customers with varying levels of product knowledge.
Understanding of the basics of design and interior decorating.
Ability to use a consultative sales approach to recommend solutions for customers' varying needs.

Nice To Haves

Prior sales experience in plumbing fixtures, lighting, and/or cabinetry is preferred.

Responsibilities

Sell a wide range of products, which may include lighting, appliances, high-end fixtures, and cabinetry, to builders, designers, homeowners, and other customers.
Respond to inquiries with accurate pricing, inventory, and delivery information.
Greet showroom guests, understand the reason for their visit, and develop lasting customer relationships.
Prepare job quotations and submittals.
Assist customers by appointment and as walk-ins, using suggestive sales techniques and handling complaints promptly and accurately.
Continually improve sales skills and product knowledge to promote a professional image.