Seasonal Show Ambassador (Weekends Only)
About The Position
Museum of Ice Cream is hiring a seasonal, weekends-only Show Ambassador to create memorable guest experiences in a high-energy, interactive environment. The role combines scripted and spontaneous performances, guest engagement, hospitality, and support for sales and operations across the museum’s retail shop, bar and/or buffet, and ticketing. Show Ambassadors also help deliver treats, support special events and VIP experiences, collaborate with Service and Show Teams, and maintain clean and organized spaces. Candidates should bring customer-service experience or transferable skills and be willing to learn and grow as part of a creative, performative team.
Requirements
- Must be at least 18 years old.
- Able to consistently work an 8-hour shift on at least two of Friday, Saturday, and Sunday.
- English proficiency for effective communication in the role.
- Able to stand and walk for extended periods, up to 8 hours.
- Teamwork skills and ability to function effectively in a high-energy environment.
- Able to bend and lift objects weighing up to 40 pounds.
Nice To Haves
- Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment.
- Entry-level sales, inventory, or retail experience.
- Entry-level food and beverage experience.
Responsibilities
- Use scripted guides and spontaneous performances to bring exhibits to life and create memorable guest experiences.
- Support sales across the retail shop, bar and/or buffet, and ticketing.
- Support the Service Team by delivering ice cream and other treats to guests quickly and efficiently.
- Provide positive, real-time guest support throughout the museum experience and retail shop.
- Assist with performances and experiences for special events and VIP guests.
- Collaborate with Service and Show Teams to create a cohesive guest experience.
- Maintain cleanliness and organization throughout the museum.
- Perform additional duties as assigned by the manager.
Benefits
- Competitive pay and performance bonus.
- Employee Assistance Program (EAP).
- Employee of the Month program.
- Opportunity to grow within the company.
- Break-room snacks and unlimited ice cream.
- Team outings.
- Annual performance review and bonus opportunity.
- Annual team celebration, Pinkball, with the option to bring a date.
- Free entry for the employee at any Museum of Ice Cream location.
- Four free museum tickets per quarter for friends and family, plus discounts on additional tickets.
- 50% discount on retail products.
- Flex Day: an additional bonus day off.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
