Seasonal Show Ambassador

Museum of Ice Cream•New York, NY

About The Position

Museum of Ice Cream is an inclusive, immersive brand focused on creativity, wonder, and memorable guest experiences. A Show Ambassador works in a high-energy, interactive environment, engaging diverse audiences through performances and playful interactions. The role also supports retail sales, bar and buffet operations, ticketing, special events, VIP experiences, and guest service, in alignment with the company’s culture and values. Ambassadors collaborate with the Service and Show Teams and may be cross-trained to deliver ice cream and other treats. The position is seasonal and pays $18.00 per hour.

Requirements

Must be 18 years or older.
Ability to work an 8-hour shift consistently on at least two of these days: Friday, Saturday, or Sunday.
English proficiency for effective communication in the role.
Ability to stand and walk for extended periods, up to 8 hours.
Teamwork skills and ability to function effectively in a high-energy environment.
Ability to bend and lift objects weighing up to 40 pounds.

Nice To Haves

Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment.
Entry-level sales, inventory, or retail experience.
Entry-level food and beverage experience.

Responsibilities

Use scripted guides and spontaneous performances to bring exhibits to life and create memorable guest experiences.
Support sales across the retail shop, bar and/or buffet, and ticketing.
Support the Service Team by delivering ice cream and other treats to guests quickly and efficiently.
Provide positive, real-time guest support throughout the experience and retail shop.
Assist with performances and experiences for special events and VIP guests.
Collaborate with Service and Show Teams to create a cohesive guest experience.
Maintain cleanliness and organization throughout the museum.
Perform additional duties as assigned by the manager.

Benefits

Competitive pay and performance bonus.
Employee Assistance Program (EAP).
401(k).
Employee of the month program.
Opportunity to grow within the company.
Break-room snacks and unlimited ice cream.
Team outings.
Annual performance review and bonus opportunity.
Annual team celebration, Pinkball, with the option to bring a date.
Free entry for the employee at any Museum of Ice Cream location.
Four free museum tickets per quarter (16 per year) for friends and family, plus discounts on additional tickets.
50% off retail products.
Flex Day: a bonus day off.