Seasonal Show Ambassador (Weekends Only)

Museum of Ice Cream•Boston, MA

1d•Onsite

About The Position

Museum of Ice Cream is hiring a seasonal, weekends-only Show Ambassador to create memorable guest experiences in a high-energy, interactive environment. The role combines dynamic performances and playful guest engagement with support for retail sales, ticketing, bar and buffet operations, special events, and VIP experiences. Show Ambassadors work closely with Service and Show Teams and may be cross-trained to deliver ice cream and other treats. They also help maintain a clean, organized, and welcoming museum. The position pays $18.00 per hour.

Requirements

Be at least 18 years old.
Be able to consistently work an 8-hour shift on at least two of Friday, Saturday, and Sunday.
Have English proficiency for effective communication in the role.
Be able to stand and walk for extended periods, up to 8 hours.
Demonstrate teamwork and the ability to function effectively in a high-energy environment.
Be able to bend and lift objects weighing up to 40 pounds.
Bring customer service experience or transferable skills from hospitality, retail, entertainment, or other experiential industries.

Nice To Haves

Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment.
Entry-level sales, inventory, or retail experience.
Entry-level food and beverage experience.

Responsibilities

Use scripted guides and spontaneous performances to bring exhibits to life and create memorable guest experiences.
Support sales in the retail shop, bar and/or buffet, and ticketing.
Assist the Service Team by delivering ice cream and other treats to guests quickly and efficiently.
Provide positive, real-time guest support throughout the experience and retail shop.
Assist with performances and guest experiences for special events and VIP guests.
Partner with Service and Show Teams to create a cohesive guest experience.
Maintain cleanliness and organization throughout the museum.
Perform additional tasks as assigned by the manager.

Benefits

Competitive pay and performance bonus.
Employee Assistance Program (EAP).
401(k).
Employee of the Month program.
Opportunities to grow within the company.
Break room snacks and unlimited ice cream.
Team outings.
Annual performance review and bonus opportunity.
Annual team celebration, Pinkball, with the option to bring a date.
Free entry for the employee at any Museum of Ice Cream location.
Four free museum tickets per quarter for friends and family, plus discounts on additional tickets.
50% off retail products.
Flex Day: a bonus day off.