Seasonal Show Ambassador (Weekends Only)

Museum of Ice Cream•Miami, FL
•$18 - $18

About The Position

Museum of Ice Cream is hiring a seasonal, weekends-only Show Ambassador to create memorable guest experiences in a high-energy, interactive environment. The role combines scripted and spontaneous performances, guest engagement, sales support, hospitality, and operational duties across exhibits, retail, bar or buffet, ticketing, special events, and VIP experiences. Show Ambassadors collaborate with Service and Show Teams, help deliver ice cream and treats, and maintain a clean, organized, welcoming museum. Candidates should bring enthusiasm, interpersonal skills, adaptability, and a willingness to learn and grow with a creative, performative team.

Requirements

  • Must be 18 years or older.
  • Ability to work an eight-hour shift on at least two of these days consistently: Friday, Saturday, or Sunday.
  • English proficiency for effective communication in the role.
  • Ability to stand and walk for extended periods, up to eight hours.
  • Teamwork skills and ability to function effectively in a high-energy environment.
  • Ability to bend and lift objects weighing up to 40 pounds.

Nice To Haves

  • Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment.
  • Entry-level sales, inventory, or retail experience.
  • Entry-level food and beverage experience.

Responsibilities

  • Use scripted guides and spontaneous performances to bring exhibits to life and create memorable guest experiences.
  • Support sales across the retail shop, bar and/or buffet, and ticketing.
  • Support the Service Team by delivering ice cream and other treats to guests efficiently.
  • Provide positive, real-time guest support throughout the museum experience and retail shop.
  • Assist with performances and experiences for special events and VIP guests.
  • Collaborate with Service and Show Teams to create a cohesive guest experience.
  • Maintain cleanliness and organization throughout the museum.
  • Perform additional duties as assigned by the manager.

Benefits

  • Competitive pay and performance bonus.
  • Employee Assistance Program (EAP).
  • Employee of the month program.
  • Opportunities to grow within the company.
  • Break room snacks and unlimited ice cream.
  • Team outings.
  • Annual performance review and bonus opportunity.
  • Annual team celebration, Pinkball, with the option to bring a date.
  • Free entry for the employee at any Museum of Ice Cream location.
  • Four free museum tickets per quarter for friends and family, plus discounts on additional tickets.
  • 50% off retail products.
  • Flex Day: a bonus day off.
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