Lincoln Shop Foreman

Fairway Automotive Group•Greenville, SC

About The Position

The Shop Foreman will lead the Lincoln service team and help support the launch of a new facility opening in November. The role works alongside the Ford shop foreman to coordinate workflow and shop operations, guide technicians, and help ensure vehicle repairs and maintenance meet safety, manufacturer, and quality standards. The foreman manages daily shop activities, including scheduling, parts ordering, customer communication, dispatching, technician assignments, and workload distribution. The position also involves coaching technicians, fostering teamwork and accountability, and adapting plans as shop needs change. The company describes its culture as collaborative and growth-oriented, with opportunities for professional development and advancement.

Requirements

Previous experience in an automotive repair environment is required.
Strong communication and interpersonal skills.
Ability to multitask and adapt in a fast-paced environment.
Solid understanding of automotive repair processes and service information systems.
Demonstrated ability to lead and motivate a team.
Strong critical-thinking and troubleshooting skills.
Ability to interpret service publications and communicate information clearly.
Ability to work independently with minimal supervision and take initiative.
Ability to organize dispatching, technician assignments, and workload distribution.

Nice To Haves

Leadership experience is preferred.
Automotive service management experience, preferably with Lincoln and Ford vehicles.
Valid driver’s license.
Relevant ASE certifications.

Responsibilities

Lead, supervise, motivate, and support the Lincoln technician team, fostering high morale and accountability.
Coordinate workflow and optimize shop operations in collaboration with the Ford shop foreman.
Provide technical guidance, coach technicians, and direct them toward performance and quality expectations.
Ensure repair work complies with safety standards, manufacturer specifications, and quality-control procedures.
Manage daily shop activities, including scheduling, parts ordering, customer communication, dispatching, technician assignments, and workload distribution.
Use critical thinking to troubleshoot issues, develop solutions, and plan daily shop operations.
Interpret service publications and explain relevant information to the team.
Communicate with technicians and service advisors to support smooth workflow and accurate repairs.
Adapt plans and workflows as circumstances change during the day.
Receive constructive feedback professionally and apply it to improve performance; provide respectful, growth-oriented feedback to others.
Promote continuous improvement, professional development, teamwork, and outstanding customer service.