Shop Foreman

Mercedes-Benz of San Francisco•San Francisco, CA

About The Position

Mercedes-Benz of San Francisco is seeking an experienced and motivated Shop Foreman to lead its automotive service team. The role oversees daily shop operations, ensures high-quality vehicle repairs, and maintains a safe and efficient work environment. The Shop Foreman collaborates with technicians, service advisors, and management to deliver exceptional customer service and uphold Mercedes-Benz brand standards.

Requirements

Proven experience as a Shop Foreman or similar supervisory role in an automotive service environment.
Strong knowledge of automotive repair procedures, diagnostics, and tools.
Excellent leadership and team management skills.
Effective communication and interpersonal abilities.
Ability to prioritize tasks and manage multiple projects simultaneously.
Relevant certifications and training related to automotive repair and safety.

Nice To Haves

Experience with luxury vehicles.
Familiarity with Mercedes-Benz vehicles and service standards.

Responsibilities

Supervise and mentor the service and repair team to ensure efficient workflow and high-quality work.
Coordinate scheduling and assignments to maximize productivity and minimize downtime.
Maintain compliance with safety regulations and shop policies.
Work with service advisors to communicate repair status, parts orders, and technical issues.
Evaluate technician performance and provide ongoing training and development.
Manage shop inventory and tools to ensure availability and proper maintenance.
Handle customer concerns related to shop operations professionally and with a solutions-oriented approach.
Ensure repairs meet manufacturer standards and warranty requirements.