Shop Foreman

Sunbelt Rentals, Inc.•New Albany, OH
•$27 - $37

About The Position

Sunbelt Rentals is seeking a Shop Foreman to supervise employees who repair and maintain rental equipment. The Shop Foreman helps coordinate and direct the Service Department’s workload to maximize efficiency and productivity while ensuring quality repair work. The role advises on technician skills and training needs and consistently demonstrates Sunbelt Rentals’ core values. The position includes directing service technicians and yard staff in daily operations; scheduling equipment service and maintenance in the workshop and at customer job sites; and coordinating responses to breakdowns with road technicians. It also involves supporting employee training and work assignments, resolving complaints and conflicts, and working with other areas to provide seamless customer service. The physical demands include bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors or outdoors as required. The listed duties may not include every incidental task that may arise; reasonable accommodations may be made in accordance with applicable laws.

Requirements

  • Valid driver’s license.
  • Previous supervisory experience.
  • At least 5 years of mechanical experience in the rental industry or a similar industry.
  • Proven customer relations and communication skills.
  • Basic computer skills to enter data or information into a terminal or PC.
  • Knowledge of methods, materials, and tools required to repair and maintain rental equipment.
  • Proven safety record.

Nice To Haves

  • Trade school or college degree (bachelor’s or associate degree) preferred.

Responsibilities

  • Instruct, assist, and train service technicians in equipment repair and safety best practices.
  • Inspect completed repairs to ensure the work is thorough and of high quality.
  • Improve operations, reduce turnaround times, and streamline work processes.
  • Cooperate with other areas to provide quality, seamless customer service.
  • Direct service technicians and yard staff in daily operations.
  • Schedule equipment service and maintenance in the workshop and/or at customer job sites, including coordinating breakdown responses with road technicians.
  • Monitor equipment and ensure repairs are properly assigned to a customer, supplier, or profit center account.
  • Assist the Profit Center Manager with employee training, planning, assigning and directing work, addressing complaints, and resolving conflicts.
  • Perform other duties assigned by the manager.

Benefits

  • Health, dental, and vision plans.
  • 401(k) match.
  • Volunteer time off.
  • Short-term and long-term disability insurance.
  • Accident, life, and travel insurance.
  • Flexible spending.
  • Tuition reimbursement options.
  • Employee Assistance Program (EAP).
  • Length of Service Awards.
  • 12–25 vacation days depending on years of service.
  • 5 sick days.
  • 6 holidays.
  • 2 half-day holidays.
  • 2 floating holidays.
  • 1 inclusion day.
  • 1 volunteer day.
  • On-the-job training for eligible employees.
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