Shop Foreman

Lakeside International Trucks•Milwaukee, WI

7d•$80,000 - $90,000

About The Position

The Shop Foreman optimizes production by directing, coordinating, and supervising technicians’ daily activities and shop workflow. The role ensures technicians stay on task, follow procedures, and complete paperwork correctly. The Shop Foreman is the main shop contact for service advisors and supports customer relations through detailed communication and, as appropriate, direct conversations with customers.

Requirements

High school diploma or GED required.
Valid driver’s license required.
Five years of related experience in a heavy-duty shop or service operation.
Experience managing technicians.
Ability to work effectively within a team environment.
Knowledge of mechanical repair, preferably involving medium- and heavy-duty truck systems.
Understanding of engine repairs, tune-ups, diagnosing, and testing.
Knowledge of electrical systems and electrical/electronic diagnosing and testing.
Knowledge of cab, suspension, air brake, hydraulic brake, steering gear and springs, clutch, transmission, differential, and other vehicle components and systems.
Active desire to develop professional skills and take an active role in career growth.
Ability to lift 75 pounds and carry the weight up to a distance of five feet.

Nice To Haves

Technical or vocational training in diesel technology preferred.
CDL preferred or willingness to obtain.

Responsibilities

Serve as the main shop contact for service advisors.
Maintain good customer relations by providing detailed communications to service advisors and speaking with customers as needed and appropriate.
Dispatch jobs to technicians based on expertise, ability, and capacity.
Ensure proper warranty procedures are followed.
Assist in completing necessary and accurate repair order documentation.
Comply with federal and state vehicle regulations and standards through ongoing education and training.
Enforce dealership policies, procedures, and safety guidelines.
Maintain a clean, organized, and safe work environment.
Maintain confidentiality regarding dealership information.
Perform other duties as assigned.