Shop Foreman/ Lead Service Technician
About The Position
The Shop Foreman/Lead Service Technician leads daily shop floor operations, mentors apprentice technicians, and provides technical support for difficult vehicle diagnostic and repair issues. The role also performs complex diagnostics, advanced electrical troubleshooting, and major mechanical repairs while maintaining high personal productivity. The foreman inspects and road-tests completed vehicles, coordinates with service advisors on repair and maintenance needs, and ensures repair orders accurately document diagnostic steps, technician work, and parts used. The position includes leading monthly toolbox meetings covering safety compliance, repair patterns, and departmental goals. The schedule is Monday through Friday, 8:00 a.m. to 5:30 p.m. Pay is $40–$50, dependent on qualifications.
Requirements
- At least 5 years of advanced heavy truck or automotive repair experience, with a record of fixing vehicles correctly the first time.
- ASE Master Technician certification or equivalent OEM manufacturer training.
- Valid driver’s license and a clean driving record.
- Ability to pass a drug test before beginning employment.
Nice To Haves
- Cummins, Paccar, and Eaton training and knowledge preferred.
- Prior experience as a team lead or in management is helpful.
- CDL preferred.
Responsibilities
- Train and mentor apprentice technicians through complex diagnostic and repair procedures.
- Help manage daily shop floor operations.
- Inspect and road-test completed vehicles to verify repair accuracy before final sign-off.
- Assist technicians with difficult diagnoses and recommend efficient, correct repair procedures.
- Perform complex diagnostics, advanced electrical troubleshooting, and major mechanical repairs.
- Keep current on product changes, technical service bulletins, and warranty updates, and share relevant information with the team.
- Lead monthly toolbox meetings about safety compliance, repair patterns, and departmental goals.
- Review work requests, identify necessary repairs or preventative maintenance, and assist service advisors in explaining technical needs to customers.
- Ensure technician stories, diagnostic steps, and parts used are accurately documented on repair orders.
Benefits
- 16 days of PTO plus holidays during the first year of employment.
- Technician Efficiency Programs.
- Immediate transition into new health insurance coverage.
- Three medical plan options.
- FSA/HSA plans for medical and childcare reimbursement.
- Dental and vision insurance.
- Short- and long-term disability coverage.
- Supplemental term life insurance and other co-insurance options.
- 401(k) with match.
- Tuition reimbursement programs and scholarship opportunities.
- Extensive in-house training.
- Health and wellness benefits.
- Doctor on Demand mobile app.
- Verizon wireless employee discounts.
- CDL reimbursement program.
- Safety glasses and boot allowance programs.
- Relocation opportunities among multiple dealership locations.
- Advancement opportunities throughout the company.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
