Shop Foreman / GM Master Technician

Ed Martin Buick GMC•Carmel, IN

35d•Onsite

About The Position

This is a rare leadership opportunity at Ed Martin Buick GMC in Carmel, Indiana, as the current Shop Foreman is retiring after 25 years. The dealership is seeking an experienced Shop Foreman, GM Master Technician who is ready for a bigger opportunity. While not strictly a desk job, the role involves leading the entire shop to improve diagnostics, productivity, technician development, workflow, and customer service. The ideal candidate is the go-to technician for complex problems and trusted by management.

Requirements

Significant automotive technician experience is REQUIRED.
10+ years of automotive repair and diagnostic experience
GM Master Technician
Advanced electrical and drivability diagnostic abilities
Strong mechanical and technical knowledge
Shop Foreman, Team Leader, Lead Technician, or mentoring experience
Strong communication and leadership abilities
Ability to coach and develop technicians
Ability to hold people accountable while maintaining a positive culture
Strong organizational and problem-solving skills
Valid driver's license and acceptable driving record
Experienced GM Master Technician, ASE Master Technician, Lead Technician, Diagnostic Technician, Team Leader, or current Shop Foreman

Responsibilities

Lead, coach, and support the team of automotive technicians.
Assist technicians with difficult diagnostic and repair issues.
Take the lead on challenging electrical, drivability, mechanical, and technical concerns.
Mentor younger and developing technicians.
Help identify technician training and development opportunities.
Monitor shop workflow and keep repair orders moving.
Work closely with the Service Manager, Dispatch, Service Advisors, and Parts Department.
Help assign work based on technician strengths, certifications, and shop needs.
Monitor appointments, carryover work, waiters, and priority vehicles.
Perform and oversee quality-control inspections when necessary.
Help reduce comebacks and ensure vehicles are repaired correctly the first time.
Improve technician efficiency and productivity.
Stay current on GM technology, repair procedures, recalls, bulletins, and diagnostic processes.
Help recruit, develop, and retain great technicians.
Create a culture of urgency, accountability, teamwork, positivity, and continuous improvement.
Ensure vehicles are fixed correctly, communicate effectively, and take care of the customer.
Find answers to difficult vehicle issues.
Help technicians when they need assistance.
Take ownership and fix issues when something goes wrong.