About The Position

The Shoe Stock Associate is an hourly, part-time role that supports store operations and customer experience. The associate processes inbound deliveries to prepare merchandise for the sales floor, completes outbound merchandise activities, supports facilities maintenance, and keeps back-of-house areas organized. The role works closely with the merchandising team to place and sign products on the sales floor and assists with store fulfillment and customer service.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role and a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Strong communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move regularly throughout all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 50 lbs.

Responsibilities

  • Take ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Unload truck deliveries, sort cartons by department, process merchandise, remove plastic, and hang items as needed to prepare products for the sales floor.
  • Follow operational processes and procedures to enhance productivity.
  • Apply sensor tags and complete product transfers, damage processing, and RFID tasks to support inventory accuracy.
  • Assist with facilities processes, including lighting and recycling programs, work orders, store maintenance, and housekeeping.
  • Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
  • Replenish supplies, support store recovery, maintain cleanliness, and organize tools, supplies, excess stock, fixtures, and other equipment.
  • Use training tools and other resources, embrace feedback, and stay informed about products, promotions, policies, and store events.
  • Acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
  • Build connections with teammates, share knowledge, and celebrate individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.
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