About The Position

The Shoe Stock Associate is an hourly, part-time role on the Operations Team. The associate helps drive sales and deliver a positive customer experience by accurately and efficiently processing inbound deliveries and ensuring merchandise is ready for the sales floor. The role also supports outbound merchandise activities, facilities maintenance, back-of-house organization, merchandising, and store fulfillment.

Requirements

  • Dedication to customer service and motivation to achieve store objectives.
  • Skills and experience to perform the role and a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed work style and ability to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 50 pounds.

Responsibilities

  • Take ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Unload truck deliveries; sort cartons by department; process merchandise; remove plastic; and hang items as needed to prepare products for the sales floor.
  • Follow operational processes and procedures to enhance productivity.
  • Apply sensor tags and complete product transfers, damage processing, and RFID tasks to support inventory accuracy.
  • Assist with facilities processes, including lighting and recycling programs, work orders, store maintenance, and housekeeping.
  • Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
  • Replenish supplies, support store recovery, and maintain cleanliness and daily operational standards.
  • Organize and properly store tools, supplies, excess stock, fixtures, and other equipment.
  • Use training tools and resources, act on feedback, and build knowledge of operational processes and procedures.
  • Stay informed about products, promotions, policies, and store events.
  • Acknowledge and assist customers, support the store during peak traffic and coverage periods, and complete other assigned tasks.
  • Build connections with teammates, share knowledge, and celebrate individual and team achievements.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control and minimize risk.
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