Shoe/Section Leader

Kroger•Anchorage, AK

About The Position

The Shoe/Section Leader manages all aspects of the Shoe department, including profit and loss responsibilities, seasonal sets, on-hand price integrity, and keeping the department clean, recovered, and in stock. The role demonstrates the Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position coordinates merchandising, freight processing, inventory control, promotions, pricing, customer service, and department maintenance. It also supports store initiatives and standards, monitors sales and stock conditions, and helps maintain inviting common associate areas.

Requirements

  • High school diploma or GED plus at least six months of Fred Meyer experience and one to two years of related retail experience, or an equivalent combination of relevant education and experience.
  • At least 18 years of age.
  • Ability to pass a drug test.
  • Ability to work in a fast-paced environment.
  • Ability to work weekends and nights regularly, any shift, and overtime as needed.
  • Ability to maintain confidentiality.
  • Accuracy and attention to detail.
  • Ability to organize and prioritize a variety of tasks and projects.
  • Familiarity with industry and technical terms and processes.

Nice To Haves

  • Knowledge of company policies, procedures, and organizational structure.
  • Ability to operate a Symbol unit, Enterprise Signs and Tags Printing (ESTP), and Shelf Price Audit (SPA) unit.
  • Second language.

Responsibilities

  • Model “Customer 1st” behavior and deliver and encourage excellent customer service.
  • Maintain compliance with divisional signing, recovery, ticketing, stockroom, fixture usage and maintenance, corporate policies, merchandising standards, RMS functions, freight receiving and stocking standards, safety guidelines, shipping and receiving procedures, and shrink control guidelines.
  • Coordinate and organize merchandising of the section.
  • Receive and process freight.
  • Perform inventory control functions as required.
  • Verify that advertisements and promotions are set to standard.
  • Process mismates as directed.
  • Plan advertisements and store events and verify they are set to standard.
  • Maintain compliance with planograms and follow up on them.
  • Verify that price changes are completed to standard.
  • Promote and follow Company initiatives.
  • Sell merchandise to customers and perform cashier functions.
  • Audit scan audits and take appropriate action.
  • Process and file mail and maintain department books.
  • Monitor overstock and understock conditions.
  • Respond to verbal customer comments and complaints.
  • Maintain department condition and identify and take appropriate action on maintenance or repair needs.
  • Maintain salvage procedures.
  • Process Intersection Transfers.
  • Audit and follow up on callbacks.
  • Monitor and respond appropriately to daily and weekly sales.
  • Work with associates to ensure common associate areas, such as break rooms and training areas, are inviting and reflect “Our People Are Great.”
  • Perform the essential functions of the position with or without reasonable accommodation.
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