Shipping & Receiving Lead

Novolex • Franklin, OH

11d • Onsite

About The Position

The Shipping & Receiving Lead partners with Shift Leads to ensure safe, efficient, and accurate shipping and receiving operations. Serving as the department’s subject matter expert and primary contact for operational issues, this role coordinates daily dock activities and supports continuous improvement. The position helps maintain inventory accuracy, ensure compliance with safety standards, and lead department employees in achieving operational goals.

The role is based in Franklin, Ohio, and the listed second shift is 3:00 p.m. to 11:00 p.m. Starting pay is $24.17 per hour. The position may require a flexible schedule, including overtime, weekends, and call-ins as needed.

Requirements

• High school diploma or GED required.
• At least three years of experience in shipping, receiving, warehouse, distribution, or logistics operations.
• Demonstrated knowledge of shipping and receiving processes, inventory control, dock operations, and warehouse workflows.
• Ability to safely operate powered industrial equipment, including forklifts; must have current forklift certification or be able to obtain certification upon hire.
• Experience loading, unloading, staging, and transporting materials using forklifts and other material handling equipment.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Strong organizational, analytical, and problem-solving skills, including the ability to prioritize competing tasks in a fast-paced environment.
• Ability to train, coach, and support employees while ensuring compliance with company policies, procedures, and safety standards.
• Strong written and verbal communication skills and ability to interact professionally with employees, drivers, vendors, and customers.
• Ability to identify, investigate, and resolve inventory discrepancies and operational issues.
• Ability to read, write, and understand English sufficiently to perform job duties safely and accurately.
• Ability to work a flexible schedule, including overtime, weekends, and call-ins as needed.
• Ability to meet physical demands including standing, walking, bending, reaching, climbing, lifting, and operating warehouse equipment for extended periods.

Nice To Haves

• Associate degree in Supply Chain, Logistics, Business, or a related field.
• Previous experience in a lead, coordinator, or supervisory role.
• Current forklift certification.
• Working knowledge of SAP, a warehouse management system (WMS), or similar ERP system; SAP experience preferred.

Responsibilities

• Perform Shift Lead duties in shipping and receiving, including assigning work, monitoring workflow, and completing documentation and administrative tasks.
• Promote and enforce compliance with dock safety policies, procedures, and regulatory requirements.
• Safely operate forklifts and other powered industrial equipment in support of shipping, receiving, inventory management, and dock operations.
• Oversee departmental training programs and ensure training is effective, documented, and completed on time.
• Collaborate with the Load Planner to optimize dock scheduling and workflow efficiency.
• Ensure shift teams follow dock schedules and loading priorities.
• Monitor shipping and receiving activities for accuracy across outbound finished goods, blank transfers, roll shipments, and inbound deliveries.
• Receive outsourced window blanks into SAP and ensure accurate system transactions.
• Ensure materials delivered to staging areas are promptly picked up and delivered to the appropriate departments.
• Verify that Shift Leads provide accurate and timely updates in Open Dock.
• Ensure drivers are checked in and out professionally, efficiently, and according to company procedures.
• Order departmental supplies, including airbags, trailer seals, and other shipping-related materials.
• Investigate and resolve inventory discrepancies involving finished goods, blanks, and other materials.
• Maintain departmental files, records, and required documentation according to company standards.
• Train, coach, and support team members while promoting accountability, productivity, and adherence to procedures.
• Assist with continuous improvement efforts to enhance safety, service levels, inventory accuracy, and operational efficiency.

Benefits

• Medical, dental, and vision insurance.
• Well-being resources focused on mental, physical, and financial health; specific programs may vary by location.
• Training and development opportunities, including company and industry training curricula and courses through MyLearning.
• Tuition Reimbursement Program for non-union employees.
• Learning Management System to support and enhance employee skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED